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Elephant Hills Resort

★★★★·8.7/ 10Recommended
·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 66 facilities +
Review
Official

Enjoying a prime location on a small hill overlooking the Zambezi River, this luxurious resort offers its guests a unique spot to experience the ultimate Africa vacation in a breath-taking environment. The property is only 4 km from the world-famous Victoria Falls and there is a wide choice of activities than can be enjoyed in the surrounding area. In this prime wilderness location, guests will find stylish accommodations featuring all the modern comforts expected by today's traveller. The rooms are tastefully decorated with dark colours and elegant furniture, offering a relaxing and professional atmosphere. World-class dining in the on-site restaurants and a wide variety of options for relaxation and entertainment, such as various swimming pools, sport activities and fantastic spa facilities, enhance the fresh, African ambiance of the hotel.

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Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-11

Guests praise exceptional staff hospitality and stunning views. Main complaints involve dated facilities, specifically bathroom safety and hot water, limited dining options, and infrequent shuttle service.

Dimension scores · cross-source

Location9.2
Wi-Fi8.9
Service8.9
Cleanliness8.8
Rooms8.7
Facilities8.4
Value8.3
PraisedStaff are friendly and attentive · Excellent facilities (pool/golf) · Stunning views and location · Expansive and fantastic breakfast
ComplaintsRooms/bathrooms are outdated · Limited shuttle bus seating · Some maintenance/cleaning issues · Dated rooms with unsafe/slippery bathroom facilities

KEYIdeal for those valuing service and nature. Note aging facilities; bring anti-slip gear and check dining/shuttle details.

FAQ · grounded in hotel data & reviews

locationWhat is the location and view like at Elephant Hills Resort?
Perched on a hill overlooking the Zambezi River near Victoria Falls Bridge, it offers stunning views (Location score: 9.2). Guests highly praise its picturesque setting and unique natural environment.
serviceHow is the service quality at the hotel?
Staff are highly praised for being exceptional, friendly, and attentive (Service score: 8.9). Guests frequently highlight specific employees for their care, though some note infrequent shuttle services.
diningIs the breakfast and dining selection rich?
Breakfast is of high quality and well-regarded. However, dinner buffet value is average, with limited options and higher prices. Some guests noted Japanese-style flavors.
roomWhat are the room conditions and pros/cons?
Rooms are spacious, clean, and comfortable (Rooms score: 8.7), but facilities are dated. Some bathrooms have safety hazards like slippery floors and unstable hot water.
facilityWhat leisure and fitness facilities are provided?
Facilities include a swimming pool, nearby spa, fitness center (surcharge), and golf course. Thrilling activities like white water rafting and helicopter rides are also available.
familyIs this hotel suitable for families with children?
Yes, it is family-friendly. Children are allowed, with kid meals and projects available. Many families consider it the best accommodation near Victoria Falls, despite some dated facilities.
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