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Hotel Indigo Guanajuato by IHG

★★★·9.1/ 10Excellent
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2019-10-24 opened· 56 rooms· Check-in 03:00 PM / out 12:00 PM
Health or beauty spa nearby24-hour front deskLuggage storageFree WiFiElevatorComputer stationAll 20 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the hotel offers visitors access to a refrigerator. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Hotel Indigo Guanajuato By IHG, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 147 guest reviews · multi-source · as of 2026-07-18

Guests highly praise the prime location, modern cleanliness, attentive staff, and comfortable rooms with excellent bathrooms. Minor complaints focus on late housekeeping schedules, missing in-room fridges or gym access, and occasional booking/pickup communication errors. Overall experience is outstanding.

Dimension scores · cross-source

Location9.6
Cleanliness9.1
Value9.0
Service9.0
Surroundings8.6
Facilities8.5
PraisedExcellent location, walkable to attractions · New, clean, and beautifully decorated · Friendly and attentive staff · Spacious and comfortable rooms
ComplaintsSlow breakfast service or basic food · Late housekeeping hours · Rude front desk staff · Billing disputes or hidden fees

KEYIdeal for travelers seeking convenience and modern comfort. Confirm cleaning slots and extra fees in advance; note limited gym/fridge availability.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and surrounding transport?
Located in downtown Guanajuato, it scores 9.6/10 for location. Guests highly praise its walkability to attractions, as noted across 147 reviews.
diningWhat are the breakfast hours and dining options?
Daily buffet breakfast runs from 7:00 AM to 10:30 AM (surcharge applies), served at the on-site restaurant and coffee shop. Some guests noted limited English breakfast menus, but overall dining is well-received.
roomWhat amenities are in the rooms? Is there a fridge or gym?
All 54 rooms feature air conditioning, flat-screen TVs, free WiFi, wired internet, safes, and desks. Bathrooms receive high praise. However, some rooms lack fridges, and there is no on-site gym.
serviceHow is the service quality and cleanliness?
Service and environment score 9.0 and 8.6 respectively, with cleanliness at 9.1. Staff are praised for being attentive and friendly, though some guests noted late housekeeping schedules.
policyWhat are the check-in/out times? Are pets or children allowed?
Check-in is at 15:00 and check-out at 12:00. Pets are allowed, and a 24-hour front desk is available. Supervised childcare facilities are provided for families.
memberWhat official benefits do IHG One Rewards members enjoy here?
Diamond members earn bonus points, receive complimentary breakfast, and welcome amenities. Gold, Platinum, and Silver tiers earn bonus points. Platinum+ may qualify for early check-in, late check-out, or room upgrades subject to availability.
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