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Lowell Hotel

★★★★★·9.4/ 10Excellent
TThe Leading Hotels of the World·Leaders Club·Hotels
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 49 facilities +
Review
Property information · Agoda

At Lowell Hotel, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. At Lowell Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the serene Upper East Side location, residential elegance, and exceptional personalized service. Common complaints include outdated facilities (noisy AC), rooms not matching descriptions, high prices for minibar/dining, and occasional service lapses.

Dimension scores · cross-source

Location9.8
Cleanliness9.6
Service9.4
Surroundings9.2
Facilities9.0
Value8.6
+ PraisedExceptional personalized service · Elegant and cozy ambiance · Comfortable rooms with good amenities · Prime location
- ComplaintsInsufficient heating in winter · High price or poor views in some rooms · Controversies over restaurant service and pricing · Specific room facility or comfort issues

KEYIdeal for those seeking privacy and elegance. Verify room details beforehand; budget-conscious guests should note high F&B costs; those preferring modern hardware should manage expectations.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby amenities?+
Located in the serene Upper East Side near Central Park and Madison Avenue, it offers easy access to luxury shopping and cultural landmarks like Lincoln Center.
serviceWhat is the level of service at the hotel?+
With a service score of 9.4, guests praise the exceptional personalized service, including nightly turndown and complimentary NYT newspaper.
diningHow is the dining experience at the hotel?+
Dining is highly rated, overseen by renowned chef Charles Masson at Majorelle and Jacques Bar. However, some guests note high prices for minibar and dining options.
roomWhat are the room facilities and comfort levels like?+
Rooms feature elegant residential decor, marble bathrooms, and fireplaces with a cleanliness score of 9.6. Note that some facilities may feel dated, and occasional AC noise was reported.
familyIs this hotel suitable for families with children?+
Yes, children are allowed, and kid meals and family rooms are available. Supervised childcare activities are also offered.
businessIs it convenient for business travelers?+
Ideal for business travelers due to its prime location, home-like atmosphere, and detailed service, including fax/photocopying and luggage storage.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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