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Reyna Hotel Hanoi & Spa

★★★★·9.0/ 10Excellent
·Hotels
2020 opened· 88 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningLift / ElevatorLuggage storageAll 58 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Hanoi with ease by utilizing the services provided at taxi. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and luggage storage provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, instant coffee, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Reyna Hotel Hanoi, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen. Indulge in the numerous pursuits available at Reyna Hotel Hanoi. Treat and spoil yourself by stopping at massage, steam room, spa and sauna for a memorable experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 305 guest reviews · multi-source · as of 2026-07-09

Guests praise the high value, friendly staff, and delicious breakfast near the Korean town. Common complaints include smoke smells in rooms, poor soundproofing, and occasional service delays.

Dimension scores · cross-source

Service9.0
Location8.8
Surroundings8.8
Cleanliness8.7
Value8.6
Facilities8.2
+ PraisedHigh cost-performance · Friendly staff service · Delicious breakfast · Convenient location
- ComplaintsSmoke odor in rooms · Aging facilities/hygiene issues · Noise disturbances · Inconvenient street crossing

KEYGood for budget/business travelers. Request non-smoking rooms. Be aware of noise and crossing the street safely.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?+
Located near My Dinh Stadium and the Korean Town, it offers easy access to shopping and attractions, though some solo travelers note it is far from the city center.
diningHow is the breakfast? Any special items?+
Breakfast is highly praised for being delicious and varied, featuring Vietnamese pho. However, some guests noted the menu can sometimes be limited.
businessIs it suitable for business trips?+
Highly recommended for business travelers due to its proximity to the Korean Town and shopping centers, plus free fitness and sauna facilities.
roomHow is the soundproofing and cleanliness?+
Rooms are generally spacious and clean, but soundproofing is poor, leading to night noise. Some rooms have smoke/mold odors or dated facilities.
serviceWhat is the level of service?+
Service scores are high (9.0) with friendly staff praised. However, some guests reported slow responses, rude front desk staff, and refund difficulties.
facilityWhat leisure and fitness facilities are available?+
Facilities include a fitness center (surcharge), sauna, steam room, massage, and hot tub. Additional services include 24-hour front desk and currency exchange.
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