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Hotel Firefly

Name: Hotel Firefly
Address: Schluhmattstrasse 55, Zermatt, VS, 3920, Zermatt, CH

★★★★·9.4/ 10Excellent

·Hotels

📍Schluhmattstrasse 55, Zermatt, VS, 3920 · Zermatt ↗

📞+41279677676

Arcade/game roomFitness facilitiesFree breakfastHealth clubFull-service spaSwimming poolAll 51 facilities +

Review

Official

This cosy hotel is situated in Zermatt.

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests praise exceptional service, spacious suites, and amenities. In-room breakfast and spa are highlights. Location is convenient. Minor complaints include room size variance and crowded public areas, but overall sentiment is overwhelmingly positive.

Dimension scores · cross-source

Service9.8

Location9.8

Facilities9.6

Cleanliness9.6

Surroundings9.6

Value9.6

＋ PraisedExceptional service & family vibe · Spacious suites & full amenities · Premium in-room breakfast · Excellent spa, pool & game facilities

－ ComplaintsSome guests prefer firmer mattresses or more pillow options

KEYIdeal for families and luxury seekers. Book early for best suites; note some rooms are smaller and public areas may be busy.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Skylight Loft

6 × King bed250 ㎡up to 12

6 King Beds2691-sq-foot individually decorated room, furnished balcony/patio with mountain views Layout - 5 bedrooms, living room, and dining areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV with digital channels and NetflixFood & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasherSleep - Tempur-Pedic bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - 5 bathrooms, separate bathtub and shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (free) available on requestComfort - Daily housekeeping, heating, and heated floorsAccessibility - Wheelchair accessibleNon-Smoking, pet friendly

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Chalet Suite

4 × King bed150 ㎡up to 8

4 King Beds1615-sq-foot individually decorated room, furnished balcony/patio with mountain views Layout - 4 bedrooms, living room, and dining areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV with digital channels and NetflixFood & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasherSleep - Tempur-Pedic bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, separate bathtub and shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (free) available on requestComfort - Daily housekeeping, heating, and heated floorsAccessibility - Wheelchair accessibleNon-Smoking, pet friendly

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Maxi Suite Deluxe

3 × King bed130 ㎡up to 6

3 King Beds1399-sq-foot individually decorated room, furnished balcony/patio with garden views Layout - 3 bedrooms, living room, and dining areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV with digital channels and NetflixFood & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasherSleep - Tempur-Pedic bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - 3 bathrooms, separate bathtub and shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (free) available on requestComfort - Daily housekeeping, heating, and heated floorsAccessibility - Wheelchair accessibleNon-Smoking, pet friendly

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Maxi Suite Panorama

3 × King bed130 ㎡up to 6

3 King Beds1399-sq-foot individually decorated room, furnished balcony/patio with garden views Layout - 3 bedrooms, living room, and dining areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV with digital channels and NetflixFood & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasherSleep - Tempur-Pedic bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (free) available on requestComfort - Daily housekeeping, heating, and heated floorsAccessibility - Wheelchair accessibleNon-Smoking, pet friendly

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Deluxe Suite

1 × King bed / 1 × Sofa bed60 ㎡up to 3

1 King Bed and 1 Double Sofa Bed646-sq-foot individually decorated room, furnished balcony/patio with garden views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - Flat-screen TV with digital channels and NetflixFood & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasherSleep - Tempur-Pedic bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (free) available on requestComfort - Daily housekeeping, heating, and heated floorsAccessibility - Wheelchair accessibleNon-Smoking, pet friendly

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Junior Suite

1 × King bed30 ㎡up to 2

1 King Bed323-sq-foot individually decorated room, furnished balcony/patio with valley views Layout - Bedroom Internet - Free WiFi Entertainment - Flat-screen TV with digital channels and NetflixFood & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasherSleep - Tempur-Pedic bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (free) available on requestComfort - Daily housekeeping, heating, and heated floorsAccessibility - Wheelchair accessibleNon-Smoking, pet friendly

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Nearby & map

DiningSights

Brasserie Uno

Contemporary, Seasonal Cuisine · ★ Michelin

€€€€

A bustling little restaurant of the sort you might expect to find in Berlin or New York, this place is a real gem. The tables are set close together and the atmosphere is pleasingly laid back. You can watch the two chefs in the open kitchen as they prepare a six-course surprise menu. You need to allow plenty of time for this dining experience, but the 3.5hrs are absolutely worth it: the dishes are made with regional ingredients, and great emphasis is placed on seasonality and provenance. The dishes are thoughtfully devised and full of character, revealing a distinctive culinary identity. A v

275m

Alpine Gourmet Prato Borni

Creative, Country cooking · ★ Michelin

€€€€

This elegant fine dining restaurant in the town centre is housed in the magnificent Grand Hotel Zermatterhof. The classical setting done out with fine wood panelling affords a splendid view of the church, Pfarrkirche St Mauritius. Choose between two appealing set menus: One has an international focus with regional touches; the other is vegetarian and showcases regional produce. Besides the meticulous preparation, the balance of the flavours and the exceptional quality of the ingredients, the robust stocks and sauces deserve a special mention for the striking contrasts they add. Attentive servi

324m

Capri

Italian · ★ Michelin

€€€€

You don't have to venture to the island of Capri for sophisticated classic Italian cuisine, because the chefs of Capri Palace spend the winter at this restaurant in Zermatt. The lift takes you to the fourth floor of Le Petit Cervin (adjoining Mont Cervin Palace) in under 20 seconds. Diners can choose between two set menus – one of them vegetarian – or order à la carte. Service is attentive and seamlessly coordinated. In the elegant interior, premium materials and warm, light-toned wood combine to create a refined yet welcoming ambience. Tip: Opt for a window table to make the most of the view.

563m

After Seven

Creative · ★ Michelin

€€€€

The lift takes you up to the fine dining restaurant on the third floor of Backstage Hotel. Relax over an aperitif on the comfortable couch stationed beneath an originally designed chandelier made up of musical instruments. Then comes the creative surprise menu composed of five or six courses, which is prepared in the open kitchen by Florian Neubauer's dedicated team, and features dishes such as mussel, artichoke and chorizo, or beef, onion and sansho pepper. A novel touch: The bread is baked right at your table. There is also an optional cheese course. To accompany both set menus, you can choo

572m

Bazaar

middle_eastern, asian · Bib

€€

At this restaurant in the chic Alpine CERVO Mountain Resort, located at the end of a ski slope, you are whisked away to an exotic and predominantly vegetarian world of flavours, ranging from Arab to Chinese specialities, from baba ganoush (smoked eggplant, tahini, pomegranate and garlic) to the Indian dal makhani (black lentils, sweet potatoes, mustard tarak and chapati) and dim sum such as "Phoenix Eye" (tofu, glass noodles, black mushrooms and wombok) or Tibetan tse tang churo momos, and sweet mezze for dessert. The atmosphere is nice and laid back. From the conservatory you can look out ove

839m

Lusi Brasserie

French, International

€€

A tip before we get started: In fine weather, be sure to nab a table on the terrace in front of the building, from which you can take in stunning views of the Matterhorn! But the brasserie of the long-established Grand Hotel Zermatterhof also provides a delightful, classically elegant setting with its lovely walnut panelling and partially glass-paned vaulted ceiling. The cuisine is French and draws on international influences. The menu includes "Lusi Classics" such as calf's head, and traditional dishes such as Wiener schnitzel, steak tartare, burgers and flammkuchen – and there is always an e

327m

The Omnia

Modern Cuisine, Vegetarian

€€€

A lift whisks you up here from the pedestrian area – to some breathtaking views! The restaurant in the hotel of the same name presents an attractive à la carte menu, including vegetarian dishes. Those who enjoy the element of surprise can opt for the five-course "Chef's Choice" set menu (with meat/fish or vegetarian), with optional wine pairings. The wine list boasts a fantastic selection of labels from Switzerland and France, especially Burgundy and Bordeaux. The modern, upscale interior has clean lines and is furnished with large granite-topped tables. Tip: Start with an aperitif in the invi

358m

Potato-FINE FOOD RESTAURANT

Modern Cuisine, Regional Cuisine

€€

In the evenings, diners at this charming little restaurant in a lively street (Bahnhofstrasse) are met with a relaxed and friendly atmosphere, which is only enhanced by the cordial and professional service. The menu features flavoursome modern cuisine crafted from high-quality local ingredients. The wine list exclusively features Valais labels, and the selection is impressive.

684m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hotel Firefly

Guest scores & sentiment

Room types · 6

Skylight Loft

Chalet Suite

Maxi Suite Deluxe

Maxi Suite Panorama

Deluxe Suite

Junior Suite

Facilities · 51

Nearby & map