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Iberostar Waves Cozumel - All Inclusive

★★★★★·9.2/ 10Excellent
·Resorts
2022-12-01 opened· 293 rooms
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 79 facilities +
Review
Official

This luxurious family-friendly beachfront resort in Cozumel offers something for everyone. Located just 19 kilometers from Cozumel Airport and 17 kilometers from the city, the resort features bungalow-style rooms with bright tropical decor, private patios, and hammocks. Amenities include minibars, complimentary Wi-Fi, air conditioning, and plush bedding. Multiple restaurants offer both à la carte and buffet dining, ranging from classic Mexican dishes to international cuisine. Guests can also enjoy snacks and cocktails at one of the many bars and lounges throughout the property. Activities abound for all ages, including a Star Camp for children with organized recreation and over 140 fun-filled experiences. Guests can enjoy snorkeling, windsurfing, kayaking, tennis, and a well-equipped gym. Nightly shows provide entertainment, and the spa offers a variety of treatments to relax and rejuvenate. Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.

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Guest scores & sentiment

From 476 guest reviews · multi-source · as of 2026-07-05

Guests praise the natural setting, wildlife, diving facilities, and friendly staff. Food, especially the buffet, is well-received. Common complaints include outdated room features (noisy AC, uncomfortable beds), rocky beach entry, occasional odors, and check-in delays.

Dimension scores · cross-source

Service9.0
Cleanliness9.0
Surroundings9.0
Location8.8
Facilities8.7
Value8.6
PraisedTropical landscape and wildlife · Convenient diving and water sports · Enthusiastic and professional staff · Rich and delicious dining options
ComplaintsRocky beach requires water shoes · Entertainment noise affects privacy · Average room soundproofing · Some facilities are old or poorly maintained

KEYIdeal for divers and nature lovers. Bring water shoes. Guests sensitive to noise or seeking luxury room amenities should manage expectations.

FAQ · grounded in hotel data & reviews

locationIs the location convenient and how is the transport?
With a location score of 8.8, it offers stunning beachfront views. Guests can easily explore nearby Playa San Francisco and Playa Palancar, with car hire services available for further adventures.
diningAre the dining options varied and highly rated?
Dining is a highlight, with the buffet receiving high praise for its variety and taste. The hotel features restaurants and bars, offering excellent culinary experiences despite occasional minor odor reports in other areas.
familyIs this hotel suitable for families with children?
Yes, it is very family-friendly. Children are allowed, and the resort offers a kids' club, kid meals, and evening entertainment, ensuring fun for guests of all ages.
coupleDo couples get good privacy and scenic views?
Couples love the tropical views and staff, but note that some guests reported poor soundproofing and noise from entertainment, which might affect privacy. Request a quiet room if needed.
roomHow are the room facilities and comfort?
Rooms feature AC and safety boxes. However, reviews mention outdated features, noisy AC, and uncomfortable beds. Cleanliness is excellent with a 9.0 score based on 476 reviews.
serviceWhat is the level of service?
Service scores 9.0, with staff praised for being enthusiastic and professional. Concierge and tour desks are available, though check-in delays were occasionally noted.
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