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Hesperia Bilbao

★★★★·9.1/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxAll 60 facilities +
Review
04

Guest scores & sentiment

From 359 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime riverside location, friendly staff, and comfortable beds. Common complaints include unstable WiFi, outdated room decor, poor soundproofing, and parking difficulties.

Dimension scores · cross-source

Surroundings9.2
Cleanliness9.1
Service9.0
Location9.0
Facilities8.4
Value8.0
PraisedExcellent location · Helpful and professional staff · Comfortable beds and quiet rooms · Good breakfast variety
ComplaintsUnreliable WiFi · AC issues · Rooms need renovation · Bathroom privacy concerns

KEYIdeal for those valuing location and service. Check parking availability, note potential WiFi issues, and manage expectations regarding room age.

FAQ · grounded in hotel data & reviews

locationHow is the location? Are there major attractions nearby?
Located on the Nervión riverbank opposite the Guggenheim Museum, it is within walking distance of the Old Town, city center, and Concordia Train Station. The location is excellent for exploring Bilbao.
businessIs this hotel suitable for business travel?
Yes, it offers large meeting spaces and is close to the train station and city center. While some guests noted unstable WiFi, the professional service and spacious rooms make it suitable for business.
familyIs it convenient for families with children? What family facilities are available?
Children are welcome, with kid meals and cribs available. Rooms are spacious and staff are friendly. However, soundproofing can be inconsistent, so confirm crib availability in advance.
coupleAny recommendations for couples?
Couples love the prime location near the Guggenheim and the scenic La Orilla terrace bar. Beds are very comfortable. Some noted issues with bathroom privacy or AC, so check room details when booking.
roomWhat are the room facilities? Is there WiFi?
Rooms feature 42-inch TVs, AC, free toiletries, and free WiFi. However, WiFi can be unstable, and some rooms feel dated with average soundproofing. Cleanliness scores are high at 9.1.
diningHow is the breakfast experience?
Breakfast variety is generally praised, especially by families and business guests. However, some find it lacking in value or variety, and coffee quality has been questioned. A restaurant and coffee shop are on-site.
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