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Mercure Shanghai Yu Garden

★★★★·8.6/ 10Recommended
·Hotels
2018 renovated· 215 rooms· Check-in 02:00 PM / out 02:00 PM
No single-use plastic strawsNo single-use plastic stirrersExpress check-outFitness facilities24-hour front deskLuggage storageAll 22 facilities +
Review
Official

Mercure Shanghai Yu Garden On The Bund offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Shanghai. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Traveling with minimal baggage is achievable at Mercure Shanghai Yu Garden On The Bund, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Mercure Shanghai Yu Garden On The Bund is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Mercure Shanghai Yu Garden On The Bund offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please. Mercure Shanghai Yu Garden On The Bund provides a superb assortment of leisure amenities for guests to enjoy. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

04

Guest scores & sentiment

From 212 guest reviews · multi-source · as of 2026-07-12

Guests praise the convenient location near Yu Garden and metro, plus modern, clean rooms and helpful staff. Common complaints include mediocre breakfast variety, some windowless rooms, odors/hygiene issues, and limited English proficiency among staff.

Dimension scores · cross-source

Surroundings9.6
Cleanliness9.5
Facilities9.5
Service9.4
Location8.1
Value7.9
+ PraisedPrime location · Clean and modern rooms · Friendly staff · Varied breakfast
- ComplaintsPoor English skills · Poor soundproofing · Crowded breakfast area · Lack of Accor benefits

KEYSuitable for location-focused travelers. Verify window availability, manage breakfast expectations, and prepare for language barriers.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Which attractions are nearby?+
Excellent central location near City God Temple, Shanghai Old Street, Yu Garden, and The Bund. Conveniently close to metro stations and major airports.
diningHow is the breakfast? What are the options?+
Daily buffet breakfast available for a surcharge. Reviews note limited variety and average quality, with some bias towards Chinese options.
businessIs it suitable for business trips? Are there office facilities?+
Ideal for business with a business center, express check-in/out, concierge, and free WiFi. Note that some staff have limited English proficiency.
familyAre there special services for families with children?+
Families praise attentive service like upgrades, late-night snacks, butler assistance, and robot delivery. Rooms are spacious and clean, but check for odors upon arrival.
roomHow are the room facilities? Are there windowless rooms?+
Individually decorated rooms with premium bedding and modern facilities. However, some guests report windowless rooms, poor soundproofing, and AC issues. Confirm room type when booking.
serviceIs the staff service good? Is there an issue with English communication?+
Most guests appreciate the enthusiastic and helpful staff. However, a common complaint is limited English proficiency among some employees, which may cause communication barriers.
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