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Dreams Natura Resort & Spa - All Inclusive

★★★★★·9.1/ 10Excellent
·Resorts
2020 opened· 553 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseNightclubFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAll 127 facilities +
Review
Official

Dreams Natura Resort & Spa - All Inclusive provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Services offered by taxi and car hire at the resort ensure effortless exploration of Cancun. The resort offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the resort's ticket service and tours. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Dreams Natura Resort & Spa - All Inclusive. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the resort. The resort is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at resort are equipped with linen service, blackout curtains and air conditioning. At Dreams Natura Resort & Spa - All Inclusive, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker, bottled water, instant tea and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Dreams Natura Resort & Spa - All Inclusive. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at resort to enhance your experience. Enjoy an entertaining evening alongside your fellow travelers at resort's very own karaoke rooms, bar and nightclub. During your stay at resort, an array of engaging activities and amenities guarantees a delightful experience. During your stay, the resort provides direct access to a beach, ensuring you remain near the sea throughout your visit. Treat and spoil yourself by stopping at massage, salon, solarium, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. At the resort, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by resort and making use of their well-equipped exercise amenities.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Dreams Natura Resort & Spa · 环球客入住报告(2023年4月)

  • 晚上7点飞机,ci的时候要求了4点退房
  • 订的时候想有球客冲一下大一点的房型,选了club。结果ci的时候说再升级就是master suite,adult only
  • ci的时候告诉每人spa送25min的肩膀按摩。要去的话请第一时间预约,每天只有中午时间段有,一般约不上当天或者第二天
  • 在全包里质量算是不错,泳池边的blue water grill是最喜欢的。餐厅数量很多,晚餐选择有意大利,grill,墨西哥,teppanyaki,seafood和法餐,法餐菜单有点单薄,只有两个main course,不过一个是salmon wellington,算是少见的选择
2023-04-21

sxh · 2023-04-21 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 308 guest reviews · multi-source · as of 2026-07-09

Guests praise the friendly staff, diverse dining, and excellent kids' facilities. Common complaints include murky beach water unsuitable for swimming, crowded pools and restaurants during peak times, and issues with room humidity, mold, or maintenance. Reservation app usability is also criticized.

Dimension scores · cross-source

Service9.0
Value8.0
Location8.0
Cleanliness7.8
Surroundings7.8
Facilities7.7
PraisedExcellent kids' club and water park · Warm and personalized staff service · Rich and tasty dining options · Spacious and comfortable rooms
ComplaintsMurky beach water or sargassum · Strict height limits for facilities · Poor soundproofing or maintenance · Crowding and booking difficulties

KEYSuitable for families seeking good service. Avoid peak seasons to reduce crowds, lower expectations for beach swimming, and inspect rooms upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the beach?
The hotel is in Cancún with beautiful grounds. Although near Playa Petempich, reviews note murky water and seaweed make swimming unpleasant. Nearby transport is inconvenient and expensive.
diningAre there diverse dining options? How is the food quality?
Dining is a highlight with diverse and delicious options praised by guests. However, restaurants can get crowded during peak hours, so off-peak dining is recommended.
familyIs this hotel suitable for families with children?
Highly recommended for families. It features a kids' club, water slides, and outdoor play equipment. Staff are very child-friendly, though some facilities have height restrictions and pools may be crowded in peak season.
businessIs it convenient for business travelers to work here?
The hotel offers a business center, free WiFi, and air-conditioned rooms for basic work needs. Express check-in/out and concierge services help save time for business travelers.
coupleIs this recommended for couples? Any precautions?
Recommended for couples enjoying SPA and dining due to warm service. Note that some rooms have poor soundproofing and wedding noise, and adult pool loungers are scarce, so arrive early.
roomWhat are the room facilities like? Any downsides?
Rooms feature flat-screen TVs, private bathrooms, and AC. However, some guests report humidity, mold, or maintenance issues. Cleanliness scores are moderate (7.8), so inspect upon arrival.
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