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Best Western Plus Hotel Genova

★★★★·9.2/ 10Excellent
BBest Western Plus·Best Western Rewards·Hotels
Check-in 02:00 PM / out 11:00 AM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorLuggage storageAll 73 facilities +
Review
Official

Situated in Turin's city center, the Best Western Plus Hotel Genova occupies a beautifully renovated 19th-century building near Via Roma and Piazza Carlo Felice. Its 83 uniquely furnished rooms offer modern comforts and a pleasant atmosphere. A short walk from the historic city center and the renowned 'Portici' arcades, guests can easily explore local shops, cafes, and restaurants. The hotel also features three meeting rooms for up to 60 people, complete with coffee break service, and a wellness center with a spa and gym. As part of the Stay for the Planet project, the hotel is committed to sustainable practices, including monitoring consumption, reducing plastic use, and improving energy efficiency.

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Guest scores & sentiment

From 377 guest reviews · multi-source · as of 2026-07-07

Guests praise the strategic location near Porta Nuova station, friendly staff, and abundant breakfast. Common complaints involve outdated apartment facilities, poor soundproofing causing noise disturbances, and expensive or limited parking.

Dimension scores · cross-source

Location9.2
Surroundings9.2
Cleanliness9.0
Service8.8
Rooms8.4
Value8.4
Facilities8.4
PraisedExcellent location near station · Abundant and tasty breakfast · Friendly and professional staff · Clean and comfortable rooms
ComplaintsSome rooms outdated/small · Gritty surrounding area · Noise disturbances · Expensive parking

KEYIdeal for transit-focused travelers. Request quiet rooms away from streets, verify apartment standards, and arrange parking in advance.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near transport hubs?
With a location score of 9.2, it is praised for being right next to Porta Nuova station and the city center.
diningHow is the breakfast and what are the options?
The buffet breakfast is rich and delicious, with a 24-hour coffee bar available for drinks.
serviceWhat is the staff service like?
Service scores 8.8, with guests praising the friendly, professional, and helpful staff.
facilityDoes the hotel have fitness or spa facilities?
Yes, it features a spa with sauna, hot tub, massage, and steam room. Fitness facilities are also available for a surcharge.
roomAre the rooms soundproof? Is there noise disturbance?
Some guests report poor soundproofing and street noise, especially in rooms facing the road.
policyWhat are the check-in and check-out times?
Check-in is at 14:00 and check-out at 11:00. Express services and luggage storage are available.
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