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Hotel Cheribourg, an Ascend Collection Hotel

★★★★·8.2/ 10Recommended
AAscend Hotel Collection·Choice Privileges·Hotels
990 rooms· Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 81 facilities +
Review
Property information · Choice

Enjoy an unforgettable getaway in the Eastern Townships at Hotel Cheribourg, an Ascend Collection Hotel. Resort in Magog, QC.

04

Guest scores & sentiment

From 281 guest reviews · multi-source · as of 2026-07-10

Guests praise extensive kids' facilities, spacious rooms, and friendly staff, noting good value. Common complaints include dated decor, inconsistent cleaning, poor soundproofing, and fluctuating pool temperatures.

Dimension scores · cross-source

Service6.0
Location6.0
Cleanliness4.0
Value2.0
+ PraisedRich children's facilities · Spacious and comfortable rooms · Friendly staff service · Good breakfast quality
- ComplaintsAging facilities · Cleanliness needs improvement · Pool temperature/odor issues · Average soundproofing

KEYIdeal for families with kids. Check cleanliness and noise levels upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Located just a mile from Mont-Orford National Park, it offers easy access to skiing, golf, and lake cruises.
familyIs this hotel suitable for families? What kids' facilities are available?+
Highly recommended for families. Guests praise the extensive kids' facilities like indoor playrooms and spacious rooms across 281 reviews.
diningDoes the hotel have a restaurant? Is breakfast included?+
The on-site Sommets Restaurant serves regional cuisine. However, some guests noted breakfast is extra and pricey.
roomHow are the rooms? Is the soundproofing good?+
Rooms are spacious but suffer from poor soundproofing and inconsistent cleaning. Some guests reported noise and dated decor.
facilityWhat leisure and fitness facilities are available?+
Features indoor/outdoor pools, jacuzzi, sauna, steam room, and fitness center. Note: some guests reported fluctuating pool temperatures.
serviceHow is the service level?+
Staff are consistently praised as friendly and accommodating. The service dimension scores 6.0 out of 10.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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