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Candeo Hotels Uenokoen

★★★★·8.4/ 10Recommended
CCandeo Hotels·Candeo Club·Hotels
2010 opened· 268 rooms· Check-in 03:00 PM / out 11:00 AM
24-hour front deskLuggage storageFree WiFiDesignated smoking areaMultilingual staffElevatorAll 15 facilities +
Review
Official

CANDEO HOTELS Ueno Koen provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Tokyo with ease by utilizing the services provided at taxi. Reception services featuring concierge service are available to cater to your requirements. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to a refrigerator. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Each morning at CANDEO HOTELS Ueno Koen, a scrumptious, homemade breakfast kick-starts the day. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Treat and spoil yourself by taking a trip to massage.

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Guest scores & sentiment

From 419 guest reviews · multi-source · as of 2026-07-03

Guests praise the high value, spacious rooms, and convenient location with ample amenities. Common complaints involve aging facilities, slow elevators, difficult AC controls, and occasional cleanliness or odor issues.

Dimension scores · cross-source

Service8.4
Cleanliness8.2
Value8.1
Rooms8.0
Location8.0
Facilities7.7
PraisedHigh cost-performance ratio with breakfast · Convenient transport and rich nearby amenities · Comfortable bedding and good sleep quality · Friendly and polite staff
ComplaintsInconvenient luggage handling due to stairs · Small room space and insufficient storage · Outdated facilities and weak WiFi signal · Slow elevators and long waits during peak hours

KEYSuitable for budget travelers accepting older facilities. Avoid peak elevator times, check AC function, and manage expectations regarding surroundings and hygiene.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?
Excellent location within walking distance to Ueno Park and Sensoji Temple. Many shops nearby, but be aware of surrounding love hotels.
diningHow is the breakfast? Is it extra?
Highly praised for being rich and tasty. Served 7-9:30 AM for a surcharge. Platinum members receive complimentary breakfast.
roomHow big are the rooms? Good for luggage?
Rooms are spacious with high value. However, some types are tight for luggage, have few outlets, and Wi-Fi can be weak.
serviceIs the staff friendly? Any language barriers?
Friendly 24-hour multilingual staff. However, maintenance like AC controls can be tricky, so report issues promptly.
facilityIs parking easy? Is there a gym?
Self-parking is available but limited and surcharged. No gym mentioned; facilities include luggage storage and shared microwaves.
policyWhat are check-in/out times? Are pets allowed?
Check-in at 15:00, check-out at 11:00. Children and pets are not allowed. Early check-in/late checkout depends on membership tier.
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