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Helena Inn

8.4/ 10Recommended
·Guest houses
📍Svoronata, Kefalonia, Kefalonia, 281 00 · Kefalonia ↗
GardenTerraceFree WiFiOutdoor pool - seasonalBreakfast available (surcharge)Pool sun loungersAll 15 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the gardens, pool, and location, with some friendly staff. Major complaints include severe mosquitoes, outdated/broken facilities (AC, hot water), poor hygiene details (ants, cleaning), and rude service, leading to polarized experiences.

Dimension scores · cross-source

Location7.9
Value7.3
Service6.9
Cleanliness6.8
Rooms6.7
Facilities6.4
Wi-Fi6.2
＋ PraisedConvenient location near airport · Well-maintained pool and gardens · Easy access to tavernas and mini markets · Good value drinks at the bar
－ ComplaintsHeavy mosquito and insect problems · Dated facilities and recurring maintenance issues · Inconsistent housekeeping and hygiene concerns · Mixed bar service and staff attitudes

KEYSuitable for drivers tolerant of basic conditions. Verify mosquito protection and facility status; expect service variability and aged environments.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?＋
The location scores 7.9, with guests praising its convenience. It is just minutes away from Ammes Beach and Avithos Beach.
diningDoes the hotel provide breakfast? What dining options are available?＋
Breakfast is a paid option. The hotel features a snack bar and poolside bar where guests can enjoy drinks and light bites.
familyIs this hotel suitable for families with children?＋
No, children are not permitted. Among 37 family reviews, guests focus on the garden, pool, and mosquito concerns.
roomHow are the room facilities and maintenance?＋
Room scores average 6.7. Most guests stay in the Studio with Balcony, appreciating the views, though some report worn AC and furniture.
serviceWhat is the service attitude like at the hotel?＋
Service scores 6.9 with polarized feedback. Some staff are praised as friendly, while others report rude attitudes and slow responses.
facilityAre the outdoor facilities and garden environment good?＋
Facility scores average 6.4. Guests highly praise the gardens, pool, and terrace, complete with umbrellas and sun loungers. The pool is seasonal.
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