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Hotel Carlton On The Grand Canal

★★★★·8.6/ 10Recommended
·Hotels
145 rooms· Check-in 02:00 PM / out 11:00 AM
Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 69 facilities +
Review
Property information · Agoda

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Discovering Venice becomes even more accessible through the car hire and shuttle amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with blackout curtains and air conditioning. At Hotel Carlton on the Grand Canal, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to mini bar. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Hotel Carlton on the Grand Canal, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

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Guest scores & sentiment

From 711 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location near the train station and Grand Canal, helpful staff, and excellent breakfast. Common complaints include dated and small rooms, noise from boats and plumbing, and inconsistent AC performance.

Dimension scores · cross-source

Surroundings9.2
Location9.0
Cleanliness8.3
Service8.1
Value7.9
Facilities7.7
Rooms7.5
+ PraisedExcellent location near train station and canal · Friendly and helpful staff · Delicious and ample breakfast · Rooftop bar available
- ComplaintsPoor or non-existent AC · Dated facilities or maintenance issues · Poor views or bad smells in some rooms · Weak WiFi connection

KEYIdeal for travelers prioritizing convenience. Expect dated rooms; choose carefully for quietness and space.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located?+
Yes, it has an excellent location score of 9.0. It is minutes from Santa Lucia Train Station and the Grand Canal, offering easy access to Venice.
diningHow is the breakfast and dining?+
Breakfast is highly praised for being delicious and varied. La Cupola serves Italian/international dishes, and the café overlooks the Grand Canal.
serviceWhat is the staff service like?+
Service is warm and professional (score 8.1). Staff help with bookings, though some report slow checkout or indifferent attitudes.
roomWhat are the room facilities and size like?+
Rooms are spacious but dated (score 7.5). Issues include cramped spaces, sagging mattresses, lack of kettles, and poor AC control.
pros_consWhat are the main pros and cons?+
Pros: Prime location, helpful staff, great breakfast. Cons: Dated facilities, small rooms, noise issues, poor AC, and questioned value.
facilityWhat are the main facilities?+
Features include a restaurant, terrace, elevator, luggage storage, and accessibility facilities. Services include concierge, laundry, and cashless payments.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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