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New York Marriott Downtown

★★★★·9.1/ 10Excellent
MMarriott Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorExpress check-in/check-outSafety deposit boxAll 45 facilities +
Review
Official

New York Marriott Downtown provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. The hotel's room service ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

New York Marriott Downtown · 万豪金卡入住报告(2023年9月)

New York Marriott Downtown 住客入住记录

2024-01-15

****6cf48 · 2024-01-15 · Source ↗

New York Marriott Downtown · 万豪钛金入住报告

  • 4pm
  • Upgrade to Hudson River View
  • Breakfast at Executive Lounge (closed at weekends, offer voucher at lobby restaurant)
2022-11-21

DELTA · 2022-11-21 · Source ↗

See all 2 reports →
04

Guest scores & sentiment

From 288 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime Financial District location, spacious modern rooms, and comfortable beds. High-floor views are highlighted. Complaints focus on indifferent front desk service, occasional elevator outages, thin walls, and poor bathroom lighting.

Dimension scores · cross-source

Cleanliness9.0
Surroundings8.8
Location8.6
Service8.4
Facilities8.4
Value8.0
PraisedPrime location · Spacious comfortable rooms · Friendly staff · Excellent views
ComplaintsExpensive parking · Breakfast issues · Destination fee disputes · Slow check-in

KEYSuitable for those prioritizing location and space. Verify breakfast benefits beforehand. Those seeking warm service should manage expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in the heart of the Financial District, it is within walking distance of the 9/11 Memorial. With excellent transport links and a location score of 8.6, it is ideal for exploring Manhattan.
roomWhat are the room facilities and comfort level?
Rooms are spacious and modern with Revive beds, flat-screen TVs, and marble bathrooms. Cleanliness scores 9.0, and high-floor rooms offer stunning views praised by guests.
serviceHow is the front desk service?
Service scores 8.4 overall, but some guests note indifferent or unproactive front desk staff. Patience is advised, or use the Marriott app to communicate needs in advance.
memberWhat official perks do Marriott Bonvoy members get?
Titanium, Platinum, and Ambassador members officially enjoy late checkout, lounge access, and welcome amenities. Gold members get lounge access and welcome amenities. All tiers earn bonus points.
familyIs this hotel suitable for families with children?
Children are allowed, and family rooms are available. 99 family guests praised the location and spacious rooms, but noted high parking fees and potential breakfast limitations.
businessIs it convenient for business travelers?
Highly suitable. Adjacent to the Financial District and WTC, business guests appreciate the convenient location, clean rooms, and generally good service, though lounge food quality varies.
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