Name: Tokachigawa Moor Onsen Seijyakubow
Address: Tokachigawa Onsen Minami16Chome1-19, Otofuke, JP

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Guest scores & sentiment

From 85 guest reviews · multi-source · as of 2026-07-23

Guests praise exceptional service, artistic design, and high-quality dining/onsen. Complaints focus on remote location, lack of accessibility, construction noise, and one negative review regarding dinner.

Dimension scores · cross-source

Wi-Fi10.0

Service9.9

Cleanliness9.9

Rooms9.8

Facilities9.8

Surroundings9.6

Value9.1

Location8.6

＋ PraisedDelicious food with quality ingredients · Excellent onsen facilities (sauna/black water) · Attentive and detailed service · Spacious and comfortable (tatami)

－ ComplaintsSlow checkout process · Dust found in some areas · High price point · Remote location & surroundings

KEYIdeal for luxury seekers. Drive there, avoid construction times, and note limited accessibility.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Executive Twin Room with Open Air bath - Non-Smoking

2 × Queen bed64 ㎡up to 2

This twin room's standout feature is the private open-air bath. The spacious twin room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a bidet. The twin room features a tea and coffee maker, a sofa, heating, as well as a flat-screen TV. The unit has 2 beds.

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Deluxe Twin Room with Open Air bath - Non-Smoking

2 × Queen bed51 ㎡up to 2

Guests will have a special experience as this twin room features a private open-air bath. The spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a bidet. This twin room features a sofa, heating and a flat-screen TV. The unit offers 2 beds.

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Standard Twin Room with Open Air bath - Non-Smoking

2 × Queen bed51 ㎡up to 2

Guests will have a special experience as this twin room provides a private open-air bath. The spacious twin room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. A sofa, a flat-screen TV, a tea and coffee maker and heating are featured in this twin room. The unit offers 2 beds.

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Superior Twin Room with Open Air bath - Non-Smoking

2 × Queen bed51 ㎡up to 2

The private open-air bath is the standout feature of this twin room. The spacious twin room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The twin room offers a flat-screen TV, a tea and coffee maker, a sofa and heating. The unit has 2 beds.

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Facilities · 44

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningLuggage storageSaunaMassage servicesParkingTerraceKid mealsAdult onlyPublic BathStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securitySecurity alarmThermometers for guests provided by propertyKey card accessInternet accessJapanese gardenOffsite parking discounted rates availableSelf parking (surcharge)Spa tub (surcharge)Television in common areasWine release eventsFree wired internetHousekeeping on requestNon-smoking roomsRestaurantNon-smoking throughout