Name: Casa la Ola
Address: Carretera principal Mazunte San Agustinillo s/n S/N, San Agustinillo, MX

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Guest scores & sentiment

From 112 guest reviews · multi-source · as of 2026-07-19

Guests praise stunning ocean views, comfortable rooms, and attentive staff in a quiet location. Common complaints include unreliable Wi-Fi, malfunctioning safes, insufficient breakfast portions, and lack of elevator access for those with mobility issues.

Dimension scores · cross-source

Cleanliness9.6

Rooms9.3

Service9.3

Location9.2

Facilities8.9

Surroundings8.8

Value8.5

Wi-Fi6.5

＋ PraisedStunning sea views & prime location · Friendly and attentive staff · Breakfast well-received · Attractive room design & terrace

－ ComplaintsCompact rooms & limited storage · Firm beds & moderate comfort · Insufficient AC in some rooms · Intermittent Wi-Fi or slow speed

KEYIdeal for view-seekers. Avoid if mobility-impaired; bring backup internet; verify room amenities.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Suite with Sea View

2 × Queen bed40 ㎡up to 4

The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has a safe deposit box, a tiled floor, as well as a terrace with sea views. The unit offers 2 beds.

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Superior Suite with Sea View

2 × Twin bed / 2 × Queen bed40 ㎡up to 6

The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with sea views, this suite also provides a safe deposit box and a flat-screen TV. The unit offers 4 beds.

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Deluxe Queen Room with Two Queen Beds

2 × Double bed35 ㎡up to 4

The quadruple room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

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Studio with Balcony

1 × Extra-large double bed (Super-king size)30 ㎡up to 2

Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a shower. The suite has a terrace with outdoor furniture and sea views where you can relax. The unit has 1 bed.

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Deluxe King Room

1 × Double bed24 ㎡up to 3

The double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

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Facilities · 51

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLuggage storageExpress check-in/check-outSafety deposit boxIroning serviceMassage servicesParkingTerracePrivate check-in/check-outBoard games/puzzlesConcierge serviceOutdoor furnitureShallow endStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasProcess in place to check health of guestsInternet accessJapanese gardenFishing nearbyExpress check-inExercise/lap poolOffsite parking discounted rates availablePool sun loungersSelf parking (surcharge)Beach umbrellasBeach toysSwimming nearbyWater sports equipmentFree wired internetFront desk (limited hours)GarageFree pool cabanasHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour desk