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Pousada Souza Reis

★★
·Hotels
Free breakfast24-hour front deskFree WiFiFree buffet breakfastFree breakfastSmoke-free propertyAll 7 facilities +
Review
04

Guest scores & sentiment

From 77 guest reviews · multi-source · as of 2026-07-21

Guests praise the excellent location, attentive staff, and delicious breakfast. Some rooms offer great views. Common complaints include broken fans, low water pressure or outages, poor soundproofing, small bathrooms, and unaddressed maintenance issues.

Dimension scores · cross-source

Location9.4
Service9.3
Wi-Fi9.0
Cleanliness8.8
Rooms8.6
Value8.6
Facilities8.4
Surroundings8.4
PraisedExcellent location · Friendly service · Great breakfast · Clean environment
ComplaintsFacility malfunctions · Poor soundproofing · Water issues · No parking

KEYSuitable for those valuing location, breakfast, and service. Check fan, water pressure, and soundproofing status before booking; note small bathroom sizes.

FAQ · grounded in hotel data & reviews

locationHow is the location and what attractions are nearby?
Nestled in the heart of Sao Thome das Letras, it is a 10-minute walk to Sao Thome Cave and Church. The location scores 9.4 for convenience.
diningIs breakfast included? What are the hours and variety?
Yes, a free buffet breakfast is served daily from 8:00 AM to 9:30 AM. Guests highly praise its deliciousness and abundance.
service员工服务态度和专业度如何?
Staff are highly praised for being attentive and professional (Service score 9.3), providing excellent care throughout your stay.
roomAre rooms well-equipped? What are the pros and cons?
Rooms have minibars, fans, and free Wi-Fi (Score 9.0) and are clean. However, some guests report broken fans, low water pressure, or small bathrooms.
coupleIs this hotel suitable for couples?
Highly recommended for couples. 53 guest reviews highlight the convenient location, great breakfast, and relaxing atmosphere with beautiful views.
policyWhat are check-in/out times and are pets allowed?
Check-in is at 12:00 and check-out at 11:00. Pets are allowed, and there is a 24-hour front desk with housekeeping on request.
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