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Mi Zona Lodging WTC

8.9/ 10Recommended
·Hotels
Family roomsLuggage storageExpress check-in/check-outSafety deposit boxPacked lunchesParkingAll 41 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the safe, convenient location near dining, shopping, and transit, alongside spacious, clean, and well-decorated apartments. Staff responsiveness receives high marks. Minor drawbacks include inconsistent or lukewarm hot water, average window sound insulation, no elevator, and compact kitchen or shower areas. Overall, it offers an excellent stay.

Dimension scores · cross-source

Location9.8
Cleanliness9.7
Rooms9.6
Service9.6
Facilities9.6
Value9.5
Surroundings9.4
Wi-Fi8.5
PraisedExcellent location · Safe and quiet · Comfortable and clean · Good service
ComplaintsHot water issues · Missing TV · Small kitchen · Occasional hot water fluctuations

KEYIdeal for families and business travelers prioritizing location and comfort. Confirm hot water reliability and floor level beforehand; light sleepers should choose quieter rooms.

FAQ · grounded in hotel data & reviews

locationHow is the location and nearby transport?
Guests rate the location 9.8/10 for its safety and convenience near transit and WTC. Dining and shopping are abundant, with Chapultepec Castle just a few kilometers away.
familyIs it suitable for families with children? Are facilities convenient?
Highly recommended. 35 family guests praise the spacious apartments ideal for infants. Features family rooms, kitchens, and allergy-free options, though showers are compact.
roomHow are room hygiene and comfort?
Scores 9.6/10 for rooms and 9.7 for cleanliness. Guests consistently praise the spacious, tidy decor, private bathrooms, and kitchens, ensuring an excellent stay.
facilityWhat are the main facilities? Is there an elevator?
Features a terrace, free WiFi (8.5), restaurant, and 24h front desk. Note: No elevator exists. Some units may lack TVs or AC, and hot water can be inconsistent.
serviceHow responsive is the front desk and concierge service?
Scores 9.6/10 for service. Among 80 reviews, staff are praised for friendliness and prompt problem-solving. Luggage storage and express check-in receive high marks.
policyWhat are check-in/out times? Are pets allowed?
Check-in is at 16:00 and check-out at 11:00. Children are welcome, but pets are not allowed. 24-hour security and private entrances ensure guest safety.
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