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Best Western Plus Hotel St. Raphael

★★★★·8.7/ 10Recommended
BBest Western Plus·Best Western Rewards·Hotels
Check-in 15:00 / out 12:00
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageFax/photocopyingAll 34 facilities +
Review
Property information · Agoda

At Best Western Plus Hotel St. Raphael, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Best Western Plus Hotel St. Raphael. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Best Western Plus Hotel St. Raphael, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Best Western Plus Hotel St. Raphael, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 281 guest reviews · multi-source · as of 2026-07-10

Guests praise the convenient location, cleanliness, friendly staff, and breakfast. Common complaints include the unsafe surrounding area at night, dated decor, tight room layouts, high breakfast prices, and Wi-Fi limits.

Dimension scores · cross-source

Service8.6
Surroundings8.6
Cleanliness8.4
Facilities8.2
Location8.0
Value7.8
+ PraisedExcellent location near station · Friendly and professional staff · Clean and comfortable rooms · Extensive and delicious breakfast
- ComplaintsUnsafe feeling in surrounding area at night · Subway vibration and noise · Small bathrooms · Small room size

KEYSuitable for those valuing convenience and service. Avoid walking alone nearby at night; expect older decor.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near the train station?+
Yes, it is in the heart of Hamburg, just 500m from Central Station. The location dimension scores 8.0, and guests highly praise its convenience for travel. (Basis: intro, reviews, dimensions)
pros_consWhat are the main pros and cons of staying here?+
Pros: Convenient location, friendly staff, clean rooms, and abundant breakfast with a 99% recommendation rate. Cons: Unsafe surrounding area at night, dated facilities, and compact room spaces. (Basis: reviews, recommend_rate)
diningHow is the breakfast? Is it expensive?+
The American-style breakfast is well-regarded for its variety and taste. However, many guests note that the price is on the higher side. (Basis: reviews, intro)
roomAre the rooms spacious? How is the soundproofing?+
Rooms are bright but some guests find them compact, especially the bathrooms. Soundproofing varies, with some reports of subway vibration or street noise affecting sleep. (Basis: reviews, intro)
facilityIs there a gym? Is there an extra charge?+
Yes, there is a fitness area on the 5th floor with stunning views. Note that fitness facilities incur a surcharge. Free wired internet and e-bike charging are also available. (Basis: facilities, intro)
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Pets are not allowed. Guests can also opt out of daily cleaning services during their stay. (Basis: policy, facilities)
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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