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Casa Kaoba Hotel & Suites

★★★★★·8.3/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsSafety deposit boxFacilities for disabled guestsAll 75 facilities +
Review
Official

Enjoy recreational amenities such as an outdoor pool, a terrace, and a garden. This hotel also offers complimentary Wi-Fi and tour/ticket assistance. Dine at the onsite restaurant, Ceiba Negra, for lunch or dinner, or enjoy room service during limited hours. A complimentary buffet breakfast is served daily from 8:00 AM to noon. Featured amenities include a 24-hour front desk and luggage storage. The hotel offers 2045 square feet (190 square meters) of event space, including a conference area and meeting room. Roundtrip airport shuttle service is available for a surcharge, and free self-parking is available onsite. The 39 air-conditioned guest rooms feature flat-screen televisions with cable programming and complimentary Wi-Fi. Bathrooms include showers, complimentary toiletries, and hair dryers. Safes and ceiling fans are also provided, and housekeeping is offered daily. Nearby attractions include Xplor Theme Park (1. 4 mi), Playacar Beach (1. 8 mi), and Xcaret Eco Theme Park (2. 7 mi). The preferred airport is Cancun International Airport (CUN), 38. 6 mi from the hotel.

04

Guest scores & sentiment

From 136 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the friendly and helpful staff, spacious pool area, and pet-friendly policy. Rooms are generally large and comfortable. Common complaints include limited and bland breakfast options, maintenance issues like dusty AC units and inconsistent hot water, highway noise, and weak WiFi.

Dimension scores · cross-source

Location8.4
Service7.9
Surroundings7.8
Facilities7.6
Cleanliness7.5
Value7.3
PraisedSpacious and comfortable rooms · Nice pool area · Convenient location near attractions · Friendly staff service
ComplaintsWorn facilities and poor maintenance · Cleanliness issues (dust/mold) · Steep stairs unsuitable for kids/seniors · Unstable breakfast quality or hidden fees

KEYIdeal for self-driving travelers and pet owners visiting nearby parks. Verify stair accessibility for seniors, manage breakfast expectations, and bring personal toiletries.

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