Name: WINDSOR SPA Hotel
Address: Mlýnské nábřeží 5, Karlovy Vary, CZ

Official

The premises count with 36 welcoming units. Those staying at this property may surf on the internet thanks to the Wi-Fi access ready to use on public areas. The reception is open 24/7.

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Guest scores & sentiment

From 113 guest reviews · multi-source · as of 2026-07-19

Guests praise the central location, on-site parking, spacious clean rooms, and comfortable beds. Front desk service is often highlighted as friendly. Common complaints include outdated facilities, confusing layout, inconsistent SPA service, poor soundproofing, odors, and issues like restricted breakfast seating or unfulfilled parking reservations.

Dimension scores · cross-source

Location9.0

Rooms8.0

Value8.0

Service7.7

Facilities7.7

Cleanliness7.7

Surroundings7.6

＋ PraisedCentral location near attractions and thermal springs · Friendly and multilingual staff · Fresh and varied breakfast · Clean and comfortable pool, sauna, and spa facilities

－ ComplaintsConfusing layout and poor signage · Some aging facilities needing renovation · Average soundproofing · Missing amenities or uncommunicated charges

KEYSuitable for those prioritizing location and parking. Expect older facilities, confirm SPA hours/rules, and choose rooms carefully if sensitive to noise.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Double or Twin Room

2 × Twin bed / 1 × Sofa bed30 ㎡up to 3

A fully equipped room with free WiFi.

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Comfort Double Room

2 × Twin bed24 ㎡up to 3

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 2 beds.

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Single Room

1 × Twin bed20 ㎡up to 1

A fully equipped room with free WiFi.

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Standard Double or Twin Room

2 × Twin bed19 ㎡up to 2

A fully equipped room with free WiFi.

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Facilities · 66

All facilities & services listed by the hotel (aggregated across sources).

NightclubHealth or beauty spa nearbySwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingIroning serviceHot tub/JacuzziSaunaMassage servicesPacked lunchesParkingPets allowedSki storageCurrency exchangeConcierge serviceEvening entertainmentBeauty ServicesManicurePedicureCoffee Shop on siteStaff adhere to local safety protocolsHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableInvoice providedSmoke alarmsCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsThermometers for guests provided by propertyKey card accessInternet accessNightclubNo accessible train station shuttleConcerts/live showsPaddle boating nearbyPool sun loungersPool waterfallReception hallRooftop gardenSelf parking (surcharge)Ski storageSnow sports gearATM/bankingSwimming nearbyTelevision in common areasTennis lessons on siteAccess to nearby indoor poolVegetarian menu options availableAccessible train station shuttleWine release eventsFree wired internetFront desk (limited hours)Golfing on siteHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

DiningSights

1

Malá Dvorana

Contemporary

€€€

In a side wing of the historical Grandhotel Pupp, this restaurant is accommodated in a magnificent hall. Elaborate mouldings on the ceiling and walls and an imposing crystal chandelier are a stylish throwback to bygone days; decorated with gold leaf, the modern glass bar in the middle of the room is also noteworthy. The contemporary dishes include pan-fried mackerel, sliced beetroot, leek mousse, honey, or chicken ballotine, Jerusalem artichoke, sautéed kale, chicken demi-glace.

747m

2

Grandrestaurant Pupp

Classic French, Regional Cuisine

€€€

What could be better suited to this time-honoured setting than classic Czech cuisine? The lavish restaurant of the venerable Grand Hotel Pupp is housed in a magnificent space boasting high ceilings, an abundance of mouldings and stylish details such as fine chandeliers and mirrors, elegant fabrics and heavy curtains, all exuding a sense of history. An adept front-of-house team serves classically rooted cuisine with Czech and international influences. Both a set menu and à la carte options are available.

748m

3

Le Marché

Seasonal Cuisine, Mediterranean Cuisine

€€

This restaurant housed in a small hotel with a handsome Classical villa façade is a popular establishment. For starters, it enjoys an attractive location on the outskirts of the town, right on the banks of the Teplá – the riverside terrace is a romantic spot in summer. The seasonal cuisine is imbued with Mediterranean influences. In the evening, you can put together a three-course meal from a choice of several dishes or order the six-course tasting menu. At lunchtime, there is a somewhat simpler three-course set menu. Service comes courtesy of a well-staffed, very friendly and competent servic

918m

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.