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Elmbank York, Tapestry Collection by Hilton

★★★★·9.0/ 10Excellent
TTapestry Collection by Hilton·Hilton Honors·Hotels
Check-in 03:00 PM / out 11:00 AM
Air conditioningFamily roomsLuggage storageSafety deposit boxFax/photocopyingIroning serviceAll 52 facilities +
Review
Official

A boutique Art Nouveau hotel in historic York. Minutes from the heart of the city, overlooking the Knavesmire Strays, lies the Elmbank Hotel, a unique 19th-century mansion with a rich history. Redesigned by Mackintosh contemporary, George Walton, the Elmbank hotel is home to one of the finest and most complete Art Nouveau collections in the UK. Here, impressive stained-glass, beautiful murals, and detailed stencils meld with modern and sophisticated facilities to provide a space of style, comfort, and interest.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the historic charm, comfortable beds, and attentive staff. Common complaints include inconsistent breakfast quality, noise from AC units/compressors in some rooms, temperature issues, and rising parking fees.

Dimension scores · cross-source

Service8.8
Location8.8
Cleanliness8.7
Value8.3
Surroundings8.2
Facilities8.1
Rooms7.2
PraisedAttentive staff · Unique decor · Comfortable beds · Good breakfast service
ComplaintsDamp/smelly rooms · Poor soundproofing · Expensive parking · Inconsistent food quality

KEYIdeal for those valuing history and service. Verify room location to avoid noise, check parking fees, and manage dining expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Located near York's center overlooking Knavesmire Strays, within walking distance to the city walls and Minster. Bus stops are convenient, though there is no elevator.
pros_consWhat are the main pros and cons?
Pros: Attentive staff, charming historic decor, comfortable beds. Cons: Noise from AC/compressors in some rooms, inconsistent breakfast quality, and high parking fees.
diningHow is the breakfast experience?
Breakfast is generally praised but has inconsistent quality reports, including cold food or missing allergen info. Kid meals and packed lunches are available.
roomHow are the room facilities and service?
Rooms feature stunning Art Nouveau decor and high-quality bathrooms. However, some rooms (e.g., Lodge/basement) may have dampness, odors, or noise. Check-in 15:00, Check-out 11:00.
familyIs it suitable for families with children?
Children are welcome with family rooms and kid meals. Note: No elevator makes luggage handling difficult. Some courtyard rooms may have outdated facilities or musty smells.
businessIs it suitable for business travel?
Suitable with fax/photocopying, luggage storage, and 24-hour security. Staff are highly rated for professionalism, though some rooms may have noise issues.
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