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The Grand Hotel

★★★·8.3/ 10Recommended
·Hotels
Luggage storageFree WiFiConcierge serviceMosquito netsBilliards or pool tableSafe-deposit box at front deskAll 12 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the abundant and delicious breakfast, warm and attentive staff, and well-equipped facilities including the pool, kids’ club, and gym. Rooms are generally spacious, modern, and clean. Minor drawbacks include inconsistent shower temperatures, occasional room maintenance issues like worn carpets or stained furniture, limited accessibility, and rare check-in delays. Overall, the experience is highly rated.

Dimension scores · cross-source

Rooms9.6
Cleanliness9.5
Service9.4
Location9.4
Facilities9.3
Wi-Fi8.8
Value8.6
PraisedExcellent and friendly staff service · Abundant and delicious breakfast · Great kids' club and play areas · Spacious and clean facilities
ComplaintsFacilities need renovation/maintenance · Water temperature issues (shower/pool) · Decline in service quality in some cases · Unstable shower temperature

KEYIdeal for families and service-focused travelers. Confirm room condition upon booking and request adjustments for shower temperature or mobility needs in advance.

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