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Collection O 166 Hotel Princess

★★★·8.7/ 10Recommended
·Hotels
66 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningExpress check-in/check-outParkingShared lounge/TV areaConcierge serviceAll 38 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Within specific rooms, a refrigerator and bottled water is conveniently available for your use. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this establishment.

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Guest scores & sentiment

From 82 guest reviews · multi-source · as of 2026-07-20

Guests praise spacious rooms, cool AC, value, and central location. Complaints focus on front desk mismanagement affecting privacy, poor hygiene details (stains, odors), aging facilities, unsafe surroundings, and breakfast billing disputes.

Dimension scores · cross-source

Service9.6
Cleanliness9.4
Surroundings9.4
Facilities9.2

KEYSuitable for budget travelers and families. Check room hygiene carefully, be cautious at night, and manage expectations regarding service efficiency.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?
Located in central Palembang with city views, near Ampera Bridge and Gelora Sriwijaya Stadium. It is just a short drive from Sultan Mahmud Badaruddin II Airport.
roomWhat are the room amenities and overall guest ratings?
Rooms feature air conditioning, free WiFi, private bathrooms, desks, and flat-screen TVs. Based on 82 reviews averaging 8.9, guests praise the spacious layout and reliable cooling.
diningDoes the hotel offer breakfast and how is the dining experience?
The hotel has an on-site restaurant, shared kitchen, and room service. Some guests have noted billing disputes regarding breakfast, so please confirm dining details at check-in.
serviceHow is the front desk service and professionalism?
Service scores 9.6, with bilingual staff ready to assist. However, a few guests reported occasional front desk management issues affecting privacy.
familyIs the hotel suitable for families with children?
Children are welcome, and the spacious rooms with desks and TVs suit families. Guests should note that the surrounding area has a weaker sense of security.
policyWhat are the check-in/out times and is express processing available?
Check-in is at 14:00 and check-out at 12:00. Express and contactless check-in/out are available, though the front desk operates with limited hours.
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