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ibis Saint-Étienne - La Terrasse

★★★·8.4/ 10Recommended
·Hotels
85 rooms· Check-in 12:00 PM / out —
No single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesExpress check-out24-hour front deskAll 35 facilities +
Review
Official

The ibis Saint-Etienne - La Terrasse hotel is on the northern edge of the city. Visit the tourist attractions on foot or by tram. 0.3 miles to Museum of Modern Art, less than 1.2 miles to Geoffroy Guichard Stadium, 7.4 miles to the airport, near Mont P...

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise cleanliness, comfortable beds, and friendly staff, with some spacious rooms. Main complaints involve slow restaurant service, inconsistent food quality, and difficult/expensive parking. Breakfast is abundant but sometimes poorly managed during peak times.

Dimension scores · cross-source

Cleanliness7.8
Surroundings7.8
Facilities7.7
Service7.4
Location7.4
Value7.0
+ PraisedClean and comfortable rooms · Friendly staff · Good soundproofing · Convenient location
- ComplaintsLimited breakfast options · Expensive and scarce parking · Unstable WiFi · No takeaways and extra charges

KEYSuitable for budget travelers valuing cleanliness. Avoid peak dining hours and arrange parking in advance.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient?+
Guests find the location convenient with nearby metro access. The location dimension scores 7.4, though some business travelers noted occasional WiFi instability.
diningHow is the breakfast supply?+
Breakfast is generous and praised, but restocking can be slow during peaks, and items may sell out early. Business guests noted limited choices and chaotic flow. It is available at a surcharge.
businessIs it suitable for business trips?+
Yes, suitable. 109 business guests praised cleanliness, good soundproofing, and friendly staff. The hotel offers 1991 sq ft of conference space and 24-hour front desk. Note high parking fees and potential WiFi issues.
coupleWhat is the experience like for couples?+
Couples generally appreciate the friendly staff, clean rooms, and comfortable bedding. However, some rooms are small with poor soundproofing and outdated facilities. Breakfast availability and restaurant service quality can be inconsistent.
roomHow are the room facilities and comfort?+
Rooms feature premium bedding, LCD TVs, and free WiFi, with high cleanliness ratings widely recognized. Some rooms are spacious and quiet, while others are small or noisy. Facilities score 7.8.
serviceIs the staff service attitude good?+
Yes, staff are friendly and professional, with a service score of 7.4. Guests praise the enthusiasm of front desk and housekeeping. However, restaurant service efficiency is low, and food quality is inconsistent.
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