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Novotel London Paddington

★★★★·8.7/ 10Recommended
NNovotel·ALL - Accor Live Limitless·Hotels
206 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Swimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 55 facilities +
Review
Property information · Hotelbeds

Discover the very best that the capital has to offer at our Novotel London Paddington hotel. With contemporary stylings, a fitness centre and a heated swimming pool, this is the perfect base for guests travelling alone or as a family. With four major tube lines and National Rail services situated nearby, guests can move around the city with ease or stay local with a family day out at London Zoo. We are delighted to announce that Novotel London Paddington will undergo a full renovation of the exterior façade, with works commencing from January until November 2024. During this time, structural works will take place to accommodate the new designfrom Monday - Friday, 09:00 am to 17:00 pm.

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Guest scores & sentiment

From 377 guest reviews · multi-source · as of 2026-07-07

Guests praise the excellent location near Paddington and friendly staff. Common complaints include outdated rooms, carpet stains, lack of USB sockets, disruptive construction noise, limited pool hours requiring booking, and repetitive breakfast menus.

Dimension scores · cross-source

Service8.9
Surroundings8.8
Cleanliness8.5
Location8.2
Rooms8.2
Facilities8.1
Value8.0
+ PraisedExcellent location near station · Abundant and tasty breakfast · Spacious and comfortable rooms · Helpful and polite staff
- ComplaintsInconvenient separated toilet/bathroom · Aged facilities and insufficient sockets · Occasional cleaning oversights · Some rude staff behavior

KEYSuitable for travelers prioritizing transport. Avoid construction periods, verify room amenities, and book pool slots early.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient?+
Yes, it is 200m from Paddington Station with excellent transport links (score 8.2). Guests praise its proximity to Heathrow and Hyde Park.
serviceHow is the staff service?+
Service is highly rated (8.9). Guests find staff friendly and efficient, especially with families, contributing to a 99% recommendation rate.
diningAre breakfast and dining options varied?+
The Elements restaurant serves international cuisine with praised breakfast, though some note repetitive menus. 24-hour room service is available.
familyIs this hotel suitable for families?+
Highly suitable. Families love the pool/sauna and child care. Official perks include free stays for up to 2 children and baby equipment.
roomWhat are the shortcomings of the rooms?+
Common issues include dated decor, carpet stains, and lack of USB sockets. Some report poor AC or bathroom design, so verify upon arrival.
facilityAre there restrictions on using the pool?+
The pool requires booking and has limited hours; water temperature may be low. Sauna and fitness suite are also available.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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