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Hotel Surya Residency Majestic

7.1/ 10Good
·Hotels
📍#18 SSB Mutt Complex KG Circle Majestic · Bangalore ↗
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 54 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the excellent location near transit hubs and some friendly staff. Major complaints include poor cleanliness (bedding, smells), facility issues (TV, WiFi, hot water), thin walls affecting privacy, and significant frustration over Booking.com reservations being rejected or altered upon arrival.

Dimension scores · cross-source

Location7.7
Value6.5
Service6.3
Rooms6.2
Cleanliness6.2
Facilities6.1
Wi-Fi3.8
＋ PraisedConvenient location near transit · Spacious rooms · Friendly daytime staff · Excellent location
－ ComplaintsPoor cleanliness and bedding hygiene · Inconsistent hot water · Malfunctioning facilities · Online booking denials or reassignments

KEYSuitable for budget travelers prioritizing location. Verify room status beforehand, expect basic hygiene/acoustics, and be cautious with third-party bookings.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation access?＋
Located near Bangalore City Railway Station and Cubbon Park, it scores 7.7 for location. Metro and bus stops are within walking distance, making transit highly convenient.
policyWhat are the check-in and check-out times? Is express service available?＋
Check-in is at 12:00 and check-out at 13:00. The property offers express, private, and contactless check-in/check-out options for flexible scheduling.
roomHow are the room facilities and soundproofing?＋
Rooms feature air conditioning, free WiFi (3.8 rating), and room service. While soundproof rooms are listed, guest reviews note thin walls and privacy concerns, so verify if quietness is essential.
pros_consWhat is the hotel's hygiene standard and cleaning protocol?＋
Cleanliness scores 6.2. Professional cleaning and disinfection between stays are standard, with hand sanitizer provided. However, some guests reported bedding odors or cleaning gaps, so inspect upon arrival.
familyIs this hotel suitable for families or guests traveling with children?＋
Children are welcome, and family rooms are available. Since most reviews are from solo travelers and dorm partitions are low, families should request family rooms and specify quiet floor preferences.
serviceHow is the front desk service and what special amenities are offered?＋
Service scores 6.3. Some staff are friendly, offering 24-hour reception, currency exchange, and a paid airport shuttle. Given occasional booking disputes, keep your confirmation voucher handy.
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