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Mantra Parramatta

★★★★·8.2/ 10Recommended
·Hotels
2000 opened· 228 rooms· Check-in 02:00 PM / out 10:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorExpress check-in/check-outFax/photocopyingAll 41 facilities +
Review
Official

At Mantra Parramatta, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by Mantra Parramatta simplify the organization of your excursions, tourist activities, and other adventures in Sydney.For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Mantra Parramatta.Desire to unwind? Make the most of your visit at Mantra Parramatta with accessible amenities such as daily housekeeping.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. A delightful breakfast is the perfect way to begin your day, and at Mantra Parramatta, you can always indulge in a scrumptious meal on-site. At Mantra Parramatta, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to hot tub, spa and sauna for ultimate relaxation. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 345 guest reviews · multi-source · as of 2026-07-08

Guests praise the prime location near transit/shopping and generally friendly staff. Rooms are mostly clean. Key complaints involve aging facilities: faulty/noisy AC, stained hallways, and worn furniture. Issues with parking booking, deposit policies, and occasional reservation disputes also noted.

Dimension scores · cross-source

Surroundings9.0
Location8.9
Rooms8.2
Service8.1
Cleanliness8.1
Value8.0
Facilities7.8
PraisedExcellent location near station and mall · Good value for money · Spacious rooms with full amenities · Great breakfast selection
ComplaintsUncomfortable beds · Outdated facilities needing maintenance · Inconsistent staff friendliness · Slow deposit refunds

KEYSuitable for transit-focused travelers. Verify AC status and parking details beforehand; expect aged facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?
Located in the heart of Parramatta's business district, it is a short walk from the railway station and Westfield Shopping Centre. The location dimension scores 8.9/10, highly praised by guests.
pros_consWhat are the main pros and cons?
Pros include excellent location, friendly staff, and clean rooms. Cons involve aging facilities like faulty/noisy AC, stained hallway carpets, and inconvenient parking booking.
businessIs this hotel suitable for business travelers?
Yes, business travelers appreciate the location and transport. However, some note aging facilities, frequent AC faults causing temperature issues, and poor soundproofing against traffic noise.
familyWhat should families know when staying here?
Children are allowed with supervised activities. However, families report inconsistent cleaning, some indifferent staff, and potential discrepancies in parking/breakfast services.
coupleHow is the experience for couples? Are beds comfortable?
Rooms are spacious, but couples often complain about bed comfort. Common negatives include noisy AC, carpet odors, and opaque parking fees.
facilitiesWhat leisure facilities are available?
Features include a pool (lap pool), fitness center, sauna, spa, and hot tub. Facility score is 7.8/10. Note fitness facilities may have a surcharge, and some guests report aging maintenance.
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