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Casabella Hotel

8.4/ 10Recommended
·Hotels
📍Calle 21 #23-50 · Manizales ↗
Family roomsLuggage storageIroning serviceShuttle service (additional charge)Staff adhere to local safety protocolsGuest rooms disinfected between staysAll 38 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the central location, cleanliness, and friendly staff. Main complaints involve noise from streets, bars, and roof pigeons, along with missing amenities like breakfast, parking, and AC/hot water in some rooms.

Dimension scores · cross-source

Location9.1
Service9.0
Cleanliness8.7
Rooms8.6
Value8.5
Surroundings8.4
Facilities8.3
Wi-Fi7.5
＋ PraisedConvenient central location · Friendly and helpful staff · Clean and tidy rooms · Comfortable beds and good value
－ ComplaintsPoor soundproofing and noise disturbance · No breakfast or on-site restaurant · Inconsistent hot water and aging facilities · Roof pigeons disrupting sleep

KEYSuitable for budget travelers valuing location over quietness. Light sleepers should avoid street-facing rooms or those near bars. Verify hot water and AC availability.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?＋
It is excellently located in central Manizales, near the Manziales Cable Car Station and the Viaduct, making it easy to explore key attractions.
pros_consWhat is the overall guest rating and main pros/cons?＋
Rated 8.6/10 with a 99% recommendation rate. Pros include great location, cleanliness, and friendly staff; cons involve noise issues and occasional lack of AC/hot water.
diningDoes the hotel offer breakfast or dining options?＋
A scrumptious continental breakfast is available to start your day. Room service is also offered, though some reviews note the lack of an on-site restaurant.
roomWhat are the room facilities? Is there WiFi?＋
Rooms feature flat-screen TVs, free WiFi, and city views. While generally clean and comfortable, some guests noted outdated facilities or issues with hot water/AC.
serviceHow is the front desk service? Is there tour assistance?＋
Staff service is highly praised with a 9.0 score. A tour desk and 24-hour front desk (with limited hours noted) ensure hassle-free assistance.
familyIs this hotel suitable for families?＋
Highly suitable for families, who praise the central location, cleanliness, and friendly staff. Family rooms are available, but noise insulation can be an issue in some rooms.
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