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The Westin Book Cadillac Detroit

★★★★·9.0/ 10Excellent
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 61 facilities +
Review
Official

At The Westin Book Cadillac Detroit, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by The Westin Book Cadillac Detroit simplify the organization of your excursions, tourist activities, and other adventures in Detroit (MI). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at The Westin Book Cadillac Detroit come furnished with air conditioning to cater to your needs and comfort. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and instant tea. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and bathrobes, ensuring a comfortable stay for guests. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At The Westin Book Cadillac Detroit, affordable refreshments are available 24/7 through the convenient vending machines on-site.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Westin Book Cadillac Detroit · 万豪白金入住报告(2023年12月)

  • 在checkin的时候忘记问了,第一天晚上打电话给前台说无法提供任何late check out, 第二天晚上in person去前台然后拿到4pm, 在app里chat确认了。很明显不同服务人员有discrepancy
  • 免费早餐在lounge里面。经典粉冲出来的scrambled eggs,不知道放了多久已经僵硬的pork sausage,还有各种喂兔子的东西。
  • 只给到club楼层(顶楼),没有实际上的房型升级
  • 很差,印象很不好
2024-01-01

SatoriKomeiji · 2024-01-01 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 247 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, spacious clean rooms, and friendly staff, with good dining. Complaints focus on slow check-ins, faulty room amenities, pool hygiene, and occasional poor service attitudes.

Dimension scores · cross-source

Location9.0
Cleanliness8.6
Surroundings8.6
Facilities8.5
Rooms8.0
Value8.0
Service8.0
PraisedSpacious, comfortable rooms with excellent bedding · Convenient location and transport access · Generally professional and friendly staff · Outstanding food quality
ComplaintsAging facilities and dated decor · Understaffed front desk causing slow check-ins · Occasional rude staff or service errors · AC noise and TV signal issues

KEYSuitable for business and leisure. Verify parking, inspect room facilities upon arrival, and manage expectations for service details.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Located downtown, it is within walking distance of Ford Field and Joe Louis Arena, and a short drive to Wayne State University.
roomWhat are the rooms like? Are they clean?
Rooms score 8.0 for being spacious and clean with comfortable bedding, though some guests reported facility malfunctions and cleaning details.
diningAre there many dining options? How is the quality?
The hotel offers a restaurant, coffee shop, and room service. Guests generally rate the high-quality dining as a major plus.
facilityIs there a swimming pool? How is the hygiene?
It features an indoor heated pool and hot tub loved by families, but some reviews mention hygiene issues, so check current conditions.
serviceIs the front desk efficient? Is the check-in queue long?
Staff are usually friendly, but check-in efficiency can be low due to understaffing during peak times, so allow extra time.
businessIs it suitable for business trips? Are the rooms quiet?
Ideal for business travelers due to spacious rooms and convenience, though some report AC noise and TV signal issues affecting quietness.
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