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Mayfair Hotel

★★★★·8.6/ 10Recommended
·Hotels
📍35 Errol Spring Avenue, Mthatha, Umtata, King Sabata Dalindyebo, Eastern Cape, 5099 · King Sabata Dalindyebo ↗
📞+27875502639
Fireplace in lobbyFitness facilities24-hour front deskGardenLuggage storageTerraceAll 20 facilities +
Review
Official

Featuring a fitness centre and free WiFi, Mayfair hotel is situated in Mthatha. Boasting a bar, the hotel is close to several noted attractions, around a 9-minute walk from Mthatha Plaza, 900 m from Nelson Mandela Museum and 600 m from Bus Terminal (Translux & City to City). The hotel has a restaurant, and Bowling Club is 900 m away. At the hotel, each room is fitted with a desk and a flat-screen TV. Rooms are complete with a private bathroom fitted with free toiletries, while some units at Mayfair Hotel also offer a seating area. A buffet breakfast can be enjoyed at the property. Speaking Afrikaans, English and Xhosa at the reception, staff are always at hand to help. St Mary's Hospital is 1 km from the accommodation, while General Hospital (Entrance Gate) is 1. 7 km away. This property also has one of the best-rated locations in Mthatha! Guests are happier about it compared to other properties in the area. This property is also rated for the best value in Mthatha! Guests are getting more for their money when compared to other properties in this city.

04

Guest scores & sentiment

From 85 guest reviews · multi-source · as of 2026-07-19

Guests praise the clean environment, rich facilities, friendly staff, and abundant breakfast. Main complaints include sunbed scarcity by the pool, poor soundproofing, room odors, drainage issues, unstable Wi-Fi, and worn-out mattresses.

Dimension scores · cross-source

Service9.1
Cleanliness8.9
Wi-Fi8.7
Value8.7
Rooms8.4
Location8.3
Facilities8.3
＋ PraisedGreat location · Friendly staff · Excellent breakfast · Good for families
－ ComplaintsNoise disturbances · Facility malfunctions · Hygiene issues · Poor soundproofing

KEYSuitable for families valuing dining. Arrive early for pool beds; sensitive guests should check room condition.

FAQ · grounded in hotel data & reviews

diningHow is the breakfast?＋
Guests praise the abundant and varied breakfast, though it incurs a surcharge. Some note the food is sweet with limited coffee options.
serviceWhat is the staff attitude like?＋
With a service score of 9.1, guests consistently praise the friendly and helpful staff. Concierge services are available at the front desk.
familyIs this hotel suitable for families with children?＋
Family facilities are excellent, including a kids' club. However, please note the policy states children are not allowed; verify specific requirements beforehand.
roomHow is the soundproofing and hygiene?＋
Cleanliness scores 8.9 with generally tidy environments. Main complaints involve poor soundproofing, odors, or drainage issues, so quiet-sensitive guests should choose carefully.
facilityWhat entertainment and fitness facilities are available?＋
The hotel features a casino, well-equipped fitness center, swimming pool, and garden terrace. Guests can balance excitement and wellness with 24-hour front desk support.
policyWhat are the check-in and check-out times?＋
Check-in is at 14:00 and check-out at 11:00. Luggage storage is available for early arrivals or late departures.
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