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Aparthotel Rakowicka Residence

★★★★·9.3/ 10Excellent
·Residences
Proposal/romance packages availableBoat tours nearbyExpress check-outLuggage storageExpress check-in/check-outFree WiFiAll 28 facilities +
Review
Official

The Rakowicka Residence, a charming aparthotel in the heart of Kraków, offers 28 modern guest rooms renovated in 2018. This eco-friendly accommodation provides air-conditioned rooms and apartments, each equipped with a flat-screen satellite TV, fridge, and safe. Complimentary Wi-Fi is standard. Studio apartments include a well-equipped kitchenette, while superior double rooms feature balconies. The entire property is non-smoking, with a designated smoking patio on the ground floor. Reception is open daily from 9:00 AM to 5:00 PM. For arrivals outside these hours, guests are advised to contact reception in advance. A convenient smart lock system allows self-check-in with PIN codes after hours. A buffet breakfast is served daily from 7:00 AM to 10:00 AM in the 'Na Dzien Dobry' restaurant. The main railway/bus station and Galeria Krakowska shopping mall are within 400 meters, while the Old Town's attractions, including St. Florian's Gate, monuments, museums, and art galleries, are 700 meters away. Krakow-Balice International Airport (KRK) is 11 km from the property, and the hotel can arrange airport shuttles, sell tickets, and organize tours (additional fees apply). This aparthotel is an excellent choice for guests interested in city walks, sightseeing, and exploring historical sites.

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Guest scores & sentiment

From 222 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location, spacious modern rooms, and helpful staff. Common complaints include non-24h reception causing check-in confusion, inconsistent cleaning (stains, odors), and unreliable WiFi.

Dimension scores · cross-source

Wi-Fi9.4
Location8.9
Service7.9
Rooms7.7
Value7.7
Cleanliness7.6
Facilities7.5
Surroundings7.4
PraisedExcellent location · Convenient self-check-in · Friendly staff service · Spacious modern rooms
ComplaintsPoor cleanliness · Frequent facility issues · Inconsistent breakfast quality · Unhelpful staff attitude

KEYSuitable for those valuing location and space. Contact ahead for check-in codes; sensitive to hygiene details should be cautious.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near major attractions?
Yes, it is centrally located near the Royal Road and Galeria Krakówska, with easy access to the Old Town and train station.
roomWhat are the room facilities and bed comfort like?
Rooms are spacious and modern with memory foam beds and flat-screen TVs. However, some guests noted inconsistent WiFi and occasional cleaning issues.
serviceIs the front desk open 24 hours?
No, the front desk has limited hours and is not 24/7. This may cause check-in issues, so please confirm arrival times in advance.
diningDoes the hotel offer breakfast, and is it included?
Breakfast is available but incurs an additional charge.
policyWhat are the check-in/out times and pet policy?
Check-in is at 16:00 and check-out at 11:00. Pets are not allowed.
pros_consWhat are the main pros and cons of this hotel?
Pros: Prime location, spacious modern rooms, helpful staff. Cons: Limited front desk hours, inconsistent cleaning, and unreliable WiFi.
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