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Ibis Madrid Calle Alcalá

★·8.9/ 10Recommended
·Hotels
2007 opened· 128 rooms· Check-in 02:00 PM / out 12:00 PM
Electric bicycle charging stationAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 53 facilities +
Review
Property information · Agoda

Ibis Madrid Calle Alcalá provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist you in discovering your desired offerings in Madrid. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with mini bar available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and towels within a few chosen chambers. Start your day stress-free at ibis Madrid Calle Alcalá as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

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Guest scores & sentiment

From 534 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime metro location, friendly staff, and excellent breakfast. Common complaints involve small room sizes, occasional maintenance issues like AC or shower problems, and lack of in-room fridges.

Dimension scores · cross-source

Cleanliness8.7
Facilities8.3
Service8.1
Value8.0
Location8.0
Surroundings7.8
+ PraisedExcellent location near metro · Varied and abundant breakfast · Quiet and comfortable environment · Some staff are friendly and helpful
- ComplaintsFacility malfunctions (locks/AC/toilets) · Hygiene issues (stains/towels) · Some staff indifferent or inefficient · Small rooms or insufficient amenities

KEYIdeal for travelers prioritizing transit and breakfast. Expect compact rooms; verify amenities for families and check AC/shower upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located 4km from the airport near a metro station, it scores 8.0/10 for location, praised for convenience and proximity to attractions.
diningWhat are the breakfast hours and offerings?+
Buffet breakfast is served from 06:30 to 12:00. Guests highly rate the abundant and tasty options, citing it as a major pro.
familyIs this hotel suitable for families with children?+
Children and pets are allowed. While families appreciate the transit and service, note the small rooms and lack of fridges may hinder baby food storage.
businessHow is the experience for business travelers?+
Business guests (75 reviews) praise service, cleanliness, and value. Main complaints include outdated facilities, small spaces, lack of kettles, and occasional Wi-Fi issues.
coupleWhat are the pros and cons for couples?+
Couples (193 reviews) like the quiet metro location but complain about maintenance issues like faulty locks/AC and hygiene details like stained sheets.
roomWhat are the shortcomings of the room facilities?+
Rooms have plasma TVs and AC but are often criticized for being small. Most lack fridges/kettles, and some have maintenance issues like poor AC or shower aging.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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