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The Plaza - A Fairmont Managed Hotel

★★★★★·9.1/ 10Excellent
·Hotels
1907 opened· 282 rooms· Check-in 03:00 PM / out 12:00 PM
Annual carbon offsetsSustainability/community reinvestment (10% revenue or more)Proposal/romance packages availableComprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationAll 85 facilities +
Review
Official

Since its debut on October 1, 1907, The Plaza Hotel has remained a New York icon, hosting world leaders, dignitaries, captains of industry, Broadway legends, and Hollywood royalty. A staple for lavish society affairs and blockbuster films, The Plaza has welcomed guests from around the world to experience its magic on Central Park South for over a century. Ideally situated on Fifth Avenue, this prestigious address continues to define elegance with unmatched service. As a 5-star hotel on Fifth Avenue at Central Park South, you're in the heart of Manhattan's finest shopping, near the Museum of Modern Art, Broadway, and Rockefeller Center. Downtown attractions are just a short ride away. Experience the Plaza's blend of storied past and limitless future, where dedicated teams transform a New York minute into lifelong memories.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Plaza - A Fairmont Managed Hotel · 住客入住报告(2019年8月)

  • FHR定的,只升了一级。
  • 个人感觉内部装饰有点显老了,房间面积倒是挺大的,哪怕是基础房也有40多平,升一级的 Deluxe 就有 51㎡ 了。
  • 名声在外的广场酒店,纽约地标之一。总体感觉中上,房间老了点。
2023-02-15

ThunderFat · 2023-02-15 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 297 guest reviews · multi-source · as of 2026-07-10

Guests praise historic ambiance, spacious rooms, and exceptional service with specific staff mentions. Complaints focus on slow check-in, facility issues, unclear fees, and occasional rude security.

Dimension scores · cross-source

Location10.0
Service9.0
Surroundings9.0
Rooms9.0
Cleanliness8.9
Facilities8.2
Value8.0
PraisedExceptional, personalized service · Outstanding afternoon tea · Comfortable, beautifully furnished rooms · Prime location with historic charm
ComplaintsInconsistent staff attitude/tipping pressure · Slow cleaning response · Value for money concerns · Dated facilities or malfunctions

KEYIdeal for luxury seekers. Allow extra time for check-in, clarify fees beforehand, and inspect room facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Rated 10/10 for location, it sits in the heart of NYC with historic charm. Nearby bike rentals and hiking trails are available, with concierge assistance for tours.
diningWhat dining options are available? Is afternoon tea worth trying?
Features The Palm Court for American cuisine and 24-hour room service. Guests highly praise the outstanding afternoon tea experience. Breakfast is available at a surcharge.
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