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Mercure Arles Centre Arenes

★★★·8.3/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 73 facilities +
Review
Property information · Hotelbeds

Welcome to Mercure Arles Centre Arènes in the heart of the historic center of Arles, a city of art and history. Stay in one of our rooms and enjoy our lounge and pool area overlooking the city skyline. 5 modular meeting rooms adapted to your needs. Hold events with a Mediterranean touch by savoring the cuisine in our restaurant. Escape to the Camargue, explore it on foot, by bike or on a Rhône cruise.

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Guest scores & sentiment

From 212 guest reviews · multi-source · as of 2026-07-12

Guests praise the central location, fresh renovations, comfortable beds, and friendly staff. Breakfast is well-received. Main complaints involve the small, expensive parking, lack of minibars/storage in some rooms, and occasional noise or maintenance issues.

Dimension scores · cross-source

Location9.4
Cleanliness9.4
Service8.5
Value8.1
Facilities8.1
+ PraisedExcellent location · Great breakfast · Friendly staff · Modern renovation
- ComplaintsLimited parking · Outdated room facilities · Small bathrooms · TV/WiFi issues

KEYGood for drivers despite parking costs; check room amenities carefully.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?+
The location is excellent (9.4/10). It is in the city center, facing historic buildings like the antique theatre, making it ideal for exploring Arles on foot.
diningHow is the breakfast? What options are available?+
Breakfast is generally well-received for being rich and delicious. Options include buffet and express breakfast, though some guests noted occasional hygiene or replenishment issues.
facilityDoes the hotel have a swimming pool? Can I swim on the roof?+
There is an outdoor pool with panoramic city views. However, some guests reported closures or poor water quality, so confirm availability upon arrival.
roomWhat are the room facilities like? Is there a fridge?+
Rooms are freshly renovated with modern design, AC, flat-screen TV, and soundproofing. However, some lack fridges or storage, and some fixtures may be dated.
serviceAre the staff friendly and helpful?+
Service is highly rated (8.5/10). Guests consistently praise the staff for being friendly, professional, and helpful, despite isolated reports of training gaps.
policyWhat are the check-in and check-out times?+
Check-in is after 16:00 and check-out is by 11:00. Express and private check-in/out services are available to save time.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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