Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise the central location, stunning views of Peña de Bernal, and attentive staff. However, complaints highlight outdated facilities, poor hygiene in some rooms, weak Wi-Fi, and inconsistent hot water.

Dimension scores · cross-source

Service9.1

Location8.8

Value8.5

Rooms8.2

Cleanliness8.2

Facilities7.8

Wi-Fi6.0

＋ PraisedExcellent location near downtown · Great views of Peña · Friendly and attentive staff · Good value for money

－ ComplaintsUnstable or cold hot water · Poor WiFi signal · Uncomfortable beds and aging facilities · Hygiene issues in some rooms

KEYSuitable for budget travelers valuing location and views. Check room condition and Wi-Fi before booking.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Standard Double Room with Two Double Beds

2 × Double bed20 ㎡up to 4

Featuring free toiletries, this twin room includes a private bathroom with a bath and a shower. This twin room features a TV with cable channels. The unit has 2 beds.

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RoomDouble Room

Double Room

1 × Double bed16 ㎡up to 2

Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a bath. This double room provides a flat-screen TV with cable channels. The unit offers 1 bed.

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Facilities · 23

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsParkingTerracePrivate check-in/check-outOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedKey accessInternet accessOffsite parking discounted rates availableSelf parking (surcharge)Free wired internetHousekeeping on requestNon-smoking roomsNon-smoking throughout

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Nearby & map

Sights

1

Peña de Bernal

nature

Mexican monolith

1.5km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.