Novotel Frankfurt City
1989 opened · 2019 renovated· 235 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 64 facilities +
Official
Enjoy the comfort of the 4-star Novotel Frankfurt City, in walking distance of the exhibition grounds and Festhalle. Excellent local public transportation gives quick access to airport and main rail station. The hotel has modern and cozy public areas, sauna, gym and free wi-fi, perfect for business and private travelers and families.
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Guest scores & sentiment
From 205 guest reviews · multi-source · as of 2026-07-12
Guests praise spacious rooms, comfortable beds, and extensive breakfast. Convenience and parking are highlights. Complaints focus on aging facilities, AC issues, slow service, and occasional staff rudeness.
Dimension scores · cross-source
Surroundings8.8
Cleanliness8.5
Service8.1
Facilities8.1
Rooms7.6
Value7.1
Location7.1
＋ PraisedSpacious and comfortable rooms · Excellent breakfast buffet · Convenient location near fair/station · Generally friendly staff
－ ComplaintsTrain noise disturbance · Some facilities appear dated · Inconsistent service quality · Crowded breakfast area
KEYSuitable for business/families valuing space. Verify AC, avoid noisy floors, and expect moderate service efficiency.
FAQ · grounded in hotel data & reviews
locationIs the hotel's location and transportation convenient?＋
Guests praise the convenient transport links near S-Bahn/Tram and easy parking. While the dimension score is 7.0, its connectivity is a major highlight for business and family travelers.
diningHow is the breakfast and dining selection?＋
Breakfast is a standout feature, praised for being extensive and tasty, especially by families. The on-site NOVO² Bar Lounge & Eatery offers dining options including an outdoor terrace.
roomWhat are the room facilities and comfort level like?＋
Rooms are noted for being spacious and comfortable, featuring AC, minibars, and cable TV. With a cleanliness score of 8.8, hygiene is high, though some guests note aging facilities.
familyIs this hotel suitable for families with children?＋
Highly recommended. Family reviews praise connecting rooms, free parking, and kid meals. Despite some noise concerns, the extensive breakfast and family-friendly facilities make it a top choice.
businessHow is the experience for business travelers?＋
Business guests appreciate spacious rooms, comfortable beds, and proximity to exhibitions/stations. However, noise from railways affects some rooms, so request higher floors away from tracks for better rest.
serviceWhat is the quality of service and staff attitude?＋
Service scores 8.1. Most guests find staff friendly and professional, but some report slow responses or rude behavior. Clear communication helps ensure better assistance.
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Room types · 3
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Standard Double Room with Sofa Bed
1 × Sofa bed / 1 × Queen bed25 ㎡up to 4
Air-conditioned room offers a cable TV and complimentary toiletries in the private bathroom.
Rates / book on FlyerTrip →RoomSuperior Double Room with Sofa Bed
Superior Double Room with Sofa Bed
1 × Sofa bed / 1 × Queen bed25 ㎡up to 4
Air-conditioned room offers a cable TV and complimentary toiletries in the private bathroom. Includes mini-bar, internet discount, tea/coffee facilities, bathrobe, and room service.
Rates / book on FlyerTrip →
Twin Room
2 × Twin bed25 ㎡up to 2
Air-conditioned room offers a cable TV and complimentary toiletries in the private bathroom.
Rates / book on FlyerTrip →F
Facilities · 64
All facilities & services listed by the hotel (aggregated across sources).
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceSaunaPacked lunchesParkingPets allowedTerraceCurrency exchangeKid mealsPublic transport ticketsOutdoor furnitureFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessFitness facilities (surcharge)Express check-inBulk dispenser for toiletriesReception hallSecured parkingSnack bar/deliTelevision in common areasVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)GarageNon-smoking roomsRestaurantRoom serviceNon-smoking throughout
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Nearby & map
DiningSights
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Lafleur
fine_dining, mediterranean · ★★ Michelin
€€€€
In a prime location in the Palmenhaus, adjacent to the Palmengarten, Andreas Krolik applies his personal signature to top-notch ingredients to produce highly sophisticated dishes with complex flavour profiles, such as tender braised Wagyu short ribs with a punchy truffle sauce, flavoursome autumn truffles and a fine corn purée, along with spicy paprika chutney and mildly sweet braised balsamic onions. In the evening, the "Grands Produits" and "Ethical Vegan Cuisine" set menus are served – the latter is testament to the chef's passion for plant-based cooking. At lunchtime, there are two appeali
1.2km
2
Restaurant Villa Merton
Classic Cuisine, Modern Cuisine · ★ Michelin
€€€€
For years, owner André Großfeld and the proficient team led by head chef Philippe Giar have been putting their heart and soul into running the elegant Villa Merton, establishing a real destination for connoisseurs. Their cooking style could be summed up as creative, passionate and regionally influenced. The quality of the ingredients is second to none. With its ceiling mouldings, hardwood floors and stylish details, this listed villa in the elegant diplomatic quarter makes for a prestigious setting. To the rear of the building there is a gorgeous terrace. The friendly, professional staff are a
1.5km
3
Erno's Bistro
Classic French, Modern Cuisine · ★ Michelin
€€€€
Savoir-vivre in Frankfurt! Valéry Mathis's modern and seasonally influenced French cuisine has been held in high esteem for many years. Flavoursome and expertly prepared dishes are served in a charming bistro atmosphere, which is enhanced by the authentic interior with wood panelling and decorative details. Friendly and down-to-earth yet highly competent service courtesy of the team led by owner Eric Huber. You can also look forward to savvy wine recommendations – the emphasis here is on French labels. There is also a delightful terrace. It is no accident that this place is so popular!
1.7km
4
MAIN TOWER Restaurant & Lounge
Modern Cuisine, International · ★ Michelin
€€€€
A great location in the heart of Frankfurt. Take the lift up to the 53rd floor and bag a table by the window to experience a view you don't often get to enjoy – the panorama over the rooftops of "Mainhatten" is downright spectacular! The cuisine is equally impressive. A modern set menu comprising five to seven expressive courses is on offer. The clear Asian, mainly Japanese influences can be seen, for example, in "Ikejime Hamachi, Gamba Blanca, Wasabi, 20 year old matured Mirin". First-class product quality. You can sip an aperitif in the lounge before dinner (from 9pm you are also welcome jus
2.2km
5
Sommerfeld
International, Creative · ★ Michelin
€€€€
Having already proved their culinary credentials in their restaurants Weinsinn and Gustav (now closed), Matthias Scheiber and Milica Trajkovska Scheiber have created an exciting new concept here on the premises of Weinsinn – a kind of fusion of their previous ventures. The atmosphere is airy, inviting and friendly. Done out in Bauhaus style, the chic, upscale interior features various artistic details that provide decorative touches. The open kitchen turns out a diverse range of highly distinctive seasonal dishes. These are ingredient-led and pared down to a few components, a case in point bei
2.2km
6
bidlabu
Farm to table, Contemporary · ★ Michelin
€€€
Located in the heart of the city – albeit somewhat tucked away – this appealing bistro is a lively place with really good food. AndrÉ Rickert (known from the "Weinsinn") forms the dual leadership in the kitchen together with Janina Allgaier. Theirculinary style is pleasingly down to earth yet sophisticated in terms of craftsmanship. Vegetarians are also well catered for. The service comes courtesy of a laid-back yet highly competent front-of-house-team who provide astute wine recommendations for the set menu. Tip: book early to avoid disappointment!
2.3km
7
YALDY
Seasonal Cuisine, International · Bib
€€
Located in the centre of Bahnhofsviertel – a stone's throw from Moseleck, a legendary rustic pub – this pleasingly unpretentious establishment is a delightfully laid-back setting in which to savour good food or a cocktail. Dishes are designed for sharing. Options range from the hearty "quail, demi-glace, flatbread" (eating with your hands is allowed) to the more sophisticated "crudo, blood orange, horseradish". Be sure to sample something from the cocktail menu! "Yaldy", by the way, is a Scottish exclamation of excitement and enthusiasm. Tip: Definitely make a reservation – this place is alway
2.1km
8
Seven Swans
fine_dining · ★ Michelin
€€€€
The location is out of the ordinary, as is the philosophy behind the cuisine! Housed in the city's narrowest building, which is still seven storeys high, this stylish and sleek restaurant boasts fantastic views of the River Main through large floor-to-ceiling windows. On the menu: 100% vegan cuisine made from organic produce. Permaculture is the name of the game here, meaning only those regional ingredients that have been produced ecologically and in harmony with nature are used in the dishes. In keeping with this ideology, much of the produce used comes from the restaurant's own local farm. T
3.3km
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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.