Search cities, hotels, brands…
1 / 24

DoubleTree By Hilton London Excel

★★★★·8.6/ 10Recommended
DDoubleTree by Hilton·Hilton Honors·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 57 facilities +
Review
Property information · Agoda

At DoubleTree by Hilton London Excel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few accommodations at DoubleTree by Hilton London Excel also include unique design elements like a balcony or terrace. A number of rooms feature television for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. DoubleTree by Hilton London Excel offers a hair dryer and bathrobes in the restrooms of specific accommodations. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At DoubleTree by Hilton London Excel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Hilton Honors · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastConditions apply

Breakfast or bonus points

Lounge accessNot included
Late checkoutNot included
Welcome giftNot included
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

DoubleTree by Hilton London ExCel · 希尔顿钻石入住报告(2023年3月)

  • 红丝绒可颂不错
2023-04-21

Doby2333 · 2023-04-21 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 433 guest reviews · multi-source · as of 2026-07-06

Guests praise friendly staff, waterfront views, and extensive breakfast. Common complaints include outdated rooms, poor soundproofing from events, lack of microwaves/fridges, and remote location with limited nearby amenities.

Dimension scores · cross-source

Cleanliness8.6
Facilities8.1
Value8.0
Service8.0
Location8.0
+ PraisedConvenient location · Clean and comfortable rooms · Friendly staff · Good breakfast variety
- ComplaintsOutdated facilities/malfunctions · Poor communication · Rude staff members · Value for money concerns

KEYIdeal for ExCeL/O2 events. Avoid if noise-sensitive; bring heating appliances and allow extra transit time to central London.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the ExCeL Centre?+
Located near London City Airport and ExCeL Centre, it's great for business but far from the city center with limited nearby amenities.
diningHow is the breakfast? What are the options?+
The hot and cold buffet offers extensive variety and high praise. The restaurant serves Italian cuisine, though some note occasional service chaos during breakfast.
businessIs this hotel suitable for business trips?+
Ideal for business due to proximity to ExCeL and clean, spacious rooms. Staff are praised, but some facilities are dated and parking guidance may be unclear.
coupleHow is the experience for couples?+
Couples appreciate the friendly staff, breakfast quality, and value. Main drawbacks are the remote location, dated facilities in some rooms, and occasional noise.
familyIs it convenient for families with kids? What facilities are available?+
Pets allowed and kid meals available. Staff are friendly, but rooms can be small, lacking microwaves/fridges, with limited nearby dining options.
roomWhat are the room facilities? Are there river views?+
Bright rooms with free WiFi and 40-inch TVs; some suites have balconies with water views. However, some facilities are dated, and microwaves/fridges are missing.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
Book on FlyerTrip →