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Hotel Frances

★★★★·8.2/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableGuest education on local ecosystems and cultureFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 39 facilities +
Review
Property information · Hotelbeds

This family-friendly hotel is situated at the heart of Guadalajara. It is conveniently located within easy access of a wide range of attractions in the area, including the Degollado theatre, the museum and the cathedral. The hotel is conveniently situated just 30 km away from Guadalajara Airport. This hotel features a colonial style, dating back to the early 17th century. The guest rooms are rustic, elegant and traditional, yet uncompromising on comfort and convenience. The restaurant offers delicious cuisine, as well as a peaceful ambiance. The hotel features an event room, for the convenience of those travelling for business or functions.

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Guest scores & sentiment

From 125 guest reviews · multi-source · as of 2026-07-14

Guests praise the historic charm, central location, and value. However, complaints focus on aging facilities: unreliable/slow elevators, weak AC requiring fans, poor soundproofing from nightlife/music, and occasional maintenance or cleanliness issues.

Dimension scores · cross-source

Location9.4
Surroundings8.0
Facilities7.8
Service7.1
Value6.8
Cleanliness6.8
+ PraisedExcellent location · Historic charm · Friendly service · Good value
- ComplaintsElevator issues · Noise pollution · Small/old rooms · Hygiene/odors

KEYSuitable for budget travelers seeking history. Not recommended for those sensitive to noise or requiring modern amenities like reliable AC/elevators.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Excellent location (9.4/10) in the city center. Walking distance to Teatro Degollado, San Juan de Dios market, and the Cathedral.
diningWhat dining options does the hotel offer?+
Features Molino Rojo restaurant for traditional Mexican cuisine, buffet breakfast, and à la carte dinner. Also has a coffee shop, terrace, and vegetarian options.
pros_consWhat is the overall guest sentiment and main pros/cons?+
99% recommendation rate. Pros: Historic charm, great location, value. Cons: Aging facilities, slow/broken elevators, poor soundproofing from nightlife, weak AC.
roomWhat is the condition of the rooms? Is there air conditioning?+
Some rooms are spacious, but facilities are aging. Many guests report weak AC requiring fans, along with noise, odors, or maintenance issues in some rooms.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Pets are not allowed. Private check-in/out services are available.
serviceHow is the quality of service?+
Service score is 7.1. Guests praise friendly and helpful staff, though occasional response delays were noted. It's best to communicate needs in advance.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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