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Hersonissos Palace

★★★★★·8.4/ 10Recommended
·Hotels
📍Dedalou 10 · Hersonissos ↗
📞+302897023603·Official site ↗
Check-in 02:30 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Swimming poolLift / ElevatorLuggage storageExpress check-in/check-outAll 74 facilities +
Review
Official

The modern and elegant hotel Hersonissos Palace enjoys an excellent location in Hersonissos, on the north coast of the Greek island of Crete. It features a postmodern architectural style with elements of Greek neoclassical buildings. Guests will appreciate a wide variety of first-class services and amenities such as the lounge bar on the first floor with panoramic sea views. The largest beach of Hersonissos is only 60 metres away; the town centre, famous for its nightlife, can be reached within a few minutes' walk. A wonderful place to experience traditional Cretan hospitality.

04

Guest scores & sentiment

From 426 guest reviews · multi-source · as of 2026-07-06

Guests praise the convenient location, friendly staff, and comfortable rooms. Food quality is mixed, with some finding it abundant and tasty while others note limitations. Common complaints include poor soundproofing, dated facilities not meeting 5-star standards, towel-hogging at pools, and extra costs for beach access.

Dimension scores · cross-source

Location8.0
Cleanliness8.0
Surroundings7.8
Facilities7.7
Service7.2
Value7.1
＋ PraisedFriendly and helpful staff · Clean and comfortable rooms · Varied and tasty food · Excellent location
－ ComplaintsAging facilities needing refurbishment · Poor soundproofing · Inconsistent cleanliness in common areas · Rocky beach

KEYSuitable for budget-conscious travelers valuing service. Manage expectations regarding noise and hardware; bring earplugs and clarify beach/dining fees.

FAQ · grounded in hotel data & reviews

locationHow is the location? What is nearby?＋
The location is excellent, within walking distance of Hersonissos nightlife and 25km from Heraklion. Guests praise its convenience near the beach and city center.
diningWhat is the dining experience like?＋
Buffet lunch and dinner are served in a classically decorated restaurant with sea views. Opinions are mixed; some find it tasty, while others note limited options or extra charges.
familyIs this hotel suitable for families?＋
Highly suitable. Family guests appreciate the convenient location and rich dining. However, facilities are somewhat dated, and pool loungers are often occupied, so arrive early.
coupleHow is the experience for couples?＋
Couples praise the friendly staff, clean rooms, and recent renovations. Note that some rooms have poor soundproofing and the beach is rocky. Good value, but aging facilities may affect romance.
roomWhat are the room conditions like?＋
Rooms are spacious, comfortable, and clean, featuring satellite TV, mini-fridges, and sea/pool views. However, poor soundproofing is a major complaint, and some facilities like carpets appear dated.
serviceIs the service good?＋
Staff are generally warm and helpful, with Manager Dimitris receiving high praise. Service score is 7.2. However, some front desk interactions were cold, and pool chair management needs improvement.
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