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Casa Madrona Hotel and Spa

★★★★·9.3/ 10Excellent
·Hotels
63 rooms· Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorAll 53 facilities +
Review
Official

At Casa Madrona Hotel and Spa, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by Casa Madrona Hotel and Spa simplify the organization of your excursions, tourist activities, and other adventures in San Francisco (CA). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and luggage storage. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Casa Madrona Hotel and Spa with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Casa Madrona Hotel and Spa also include unique design elements like a balcony or terrace. A number of rooms feature television for guest amusement and enjoyment. In certain chosen rooms, a refrigerator is conveniently available for your use. Casa Madrona Hotel and Spa offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Casa Madrona Hotel and Spa, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, steam room, spa and sauna for ultimate relaxation. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime waterfront location, friendly staff, and boutique charm. Common complaints include outdated room features (creaky beds, lack of outlets), accessibility issues due to stairs in hillside units, and room mismatches when booking via third parties.

Dimension scores · cross-source

Location9.6
Cleanliness9.4
Surroundings9.2
Facilities8.9
Service8.8
Value8.0
PraisedPrime location, walkable to dining/shopping · Spacious and spotlessly clean rooms · Beautiful bay views with balconies · Friendly and helpful staff
ComplaintsStreet noise in some rooms · Insufficient electrical outlets · Aging facilities/maintenance issues · Expensive parking fees

KEYIdeal for scenery seekers. Bring power strips; avoid hillside rooms if mobility is limited. Verify room specifics directly to avoid third-party booking issues.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What amenities are nearby?
Located at the charming Sausalito waterfront with a 9.6 rating, it offers easy walking access to the Golden Gate Ferry, shops, and restaurants with stunning SF skyline views.
serviceWhat is the staff service like?
Staff are praised for being friendly, helpful, and professional (8.8 rating). Services include express check-in/out and luggage storage, ensuring a satisfying experience.
coupleIs this hotel suitable for couples?
Highly recommended for couples. 38 guests praised the prime location, spacious clean rooms, and sea-view balconies. The unique boutique atmosphere makes it ideal for romantic getaways.
businessIs it convenient for business travelers?
Business travelers appreciate the waterfront location and boutique design (26 reviews). While some layouts are complex, WiFi and fitness facilities support short business stays.
roomWhat is the condition of the rooms? Any potential issues?
Rooms are generally spacious and clean (cleanliness 9.4), but some guests report outdated features like creaky beds, insufficient outlets, or missing microwaves. Confirm details upon booking.
facilityWhat are the main facilities and wellness services?
The hotel features a full-service spa, massage, steam room, and fitness facilities (surcharge). It also offers e-bike charging, a terrace, and accessibility options.
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