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Cloud Mist Resort and Spa

★★★★·7.4/ 10Good
·Hotels
2021 renovated· 41 rooms· Check-in 01:00 PM / out 10:30 AM
Fireplace in lobby24-hour front deskGardenFree WiFiFireplace in lobbyConference spaceAll 12 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The resort offers taxi amenities to assist you in discovering your desired offerings in Mahabaleshwar. When arriving by car, you'll be grateful for the on-site complimentary parking at resort. The resort offers reception amenities including concierge service and express check-in or check-out to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Smoking is permitted solely in the specified smoking zones allocated by resort. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. At Cloud Mist Resort and Spa, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water and mini bar is conveniently available for your use. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Start your day stress-free at Cloud Mist Resort and Spa as breakfast is made available for you on the premises. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Cloud Mist Resort and Spa, featuring halal choices to accommodate their needs. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. Throughout the day, engage in the entertaining activities available at Cloud Mist Resort and Spa. Unwind by the pool at resort and cherish a leisurely moment.

04

Guest scores & sentiment

From 308 guest reviews · multi-source · as of 2026-07-09

Guests praise the stunning valley views and pool area. Major complaints include limited breakfast options, inconsistent maintenance (AC, hot water, power cuts), hygiene issues (odors, pests, dirty pool), untrained staff, and discrepancies between booked and actual room views.

Dimension scores · cross-source

Location7.8
Service7.0
Surroundings6.8
Value6.3
Facilities6.2
Cleanliness6.2
PraisedStunning valley views · Polite and helpful staff · Good value for money · Stunning views
ComplaintsMissing amenities and poor maintenance · Severe hygiene issues · Limited breakfast options · Frequent power cuts and noise

KEYBook high-floor valley view rooms. Bring essentials like hair dryers. Avoid if prioritizing hygiene, diverse breakfast, or consistent service.

FAQ · grounded in hotel data & reviews

locationHow is the location and environment of this hotel?
Located in Mahabaleshwar, it offers stunning valley views and a peaceful atmosphere with a location score of 7.8. Guests love the open views and quietness, though some note the surrounding roads could be better.
diningWhat is the breakfast and dining service like?
The hotel has an on-site restaurant and limited room service. Breakfast is available for a surcharge; while some find it delicious, many complain about limited variety and inconsistent quality.
coupleHow is the experience for couples?
Couples highly praise the stunning valley views and peaceful atmosphere, making it great for relaxation. However, some report poor cleanliness (odors, pests) and outdated amenities (no hot water/hairdryer), so verify room details when booking.
familyIs this hotel suitable for families with children?
While families appreciate the mountain views and polite staff, the hotel explicitly states 'Children not allowed'. Combined with maintenance and hygiene issues, this hotel is not suitable for guests traveling with children.
roomWhat are the room facilities and hygiene conditions like?
Room facilities score low (6.2), with common complaints about AC failures, unstable hot water, and missing items like kettles. Hygiene issues include stains, odors, pests, and a dirty pool. While views are great, maintenance and cleanliness are significant drawbacks.
serviceHow is the service responsiveness and professionalism?
Service scores 7.0, showing polarization. Some guests praise staff for being polite and helpful, while others report slow response times and insufficient training. The 24-hour front desk is available but may struggle with complex requests.
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