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Paradise Village Beach Resort and Spa

★★★★·8.3/ 10Recommended
·Resorts
Sustainability/community reinvestment (10% revenue or more)Arcade/game roomParasailing nearbyComprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsAll 95 facilities +
Review
Official

This magnificent beach resort is marvellously located in Puerto Vallarta, overlooking the sea and very near a marina. The international airport is only a 16 minutes' ride away, allowing its guests easy access to other nearby destinations. Those visitors staying at this superb property might discover the area with plenty of things to do like playing a round of golf or practicing a water sport. This establishment is comprised of an excellent range of elegant suites, all of them lavishly decorated and equipped with superior features to guarantee a truly comfortable stay such as a marble en-suite bathroom. They also count with a great terrace with breath-taking views to the garden or the ocean for added convenience. Both families and couples may enjoy this wonderful place, as it offers wonderful facilities for the whole family such as a fully-serviced spa and 2 large lagoon-type pools.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the resort's well-maintained facilities and exceptional dining service, particularly at Kabah and Mayapan restaurants, with specific staff members frequently commended. Minor complaints include slow check-in processes, limited late-night all-inclusive options, hard beds, and insufficient gluten-free choices.

Dimension scores · cross-source

Cleanliness9.0
Location9.0
Service8.4
Facilities8.2
Surroundings8.2
Value8.2
PraisedExcellent restaurant service · Friendly and professional staff · Well-maintained facilities · Convenient location
ComplaintsStrict pre-check-in policies · Slow service response · Room facility issues · Limited dietary options

KEYIdeal for guests prioritizing fine dining and staff interaction. Arrive early for check-in; those with dietary restrictions or preference for soft beds should verify options beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location and surrounding environment?
Located on the stunning coastline of Nuevo Vallarta with a location score of 9.0, it offers a relaxing atmosphere and access to activities like snorkeling and surfing.
diningWhat are the dining options and reviews?
The resort features five dining options, with Kabah and Mayapan restaurants highly praised for fresh food. While some note limited late-night or special diet options, overall dining is excellent.
serviceHow is the staff service attitude and professionalism?
With a service score of 8.4, staff are praised for being enthusiastic and professional. Specific servers like Sebastian and Jesus are frequently commended for personalized care.
coupleIs this hotel suitable for couples?
Highly recommended for couples who praise the romantic atmosphere and fresh dining experiences. Service is attentive, leading to high satisfaction despite occasional wait times.
familyWhat experience do families get here?
Families enjoy three outdoor pools and supervised childcare. Despite issues like luggage storage before check-in and AC noise, the excellent service and facilities earn high marks.
facilityWhat are the main leisure and fitness facilities?
With a facility score of 8.2, it offers a full-service spa, fitness center, steam room, three pools, an arcade, terrace, and garden, all well-maintained.
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