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Hilton London Metropole

★★★★·9.1/ 10Excellent
HHilton Hotels & Resorts·Hilton Honors·Hotels
1973 opened · 2022 renovated· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 47 facilities +
Review
Official

Hilton London Metropole offers top-notch services and amenities, ensuring guests experience utmost comfort. Experience the wonders of London with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and luggage storage are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hilton London Metropole is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of instant tea can be found. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Hilton London Metropole. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 347 guest reviews · multi-source · as of 2026-07-08

Guests praise the prime location and exceptional staff service, especially in the Executive Lounge. Common complaints include dated rooms, poor soundproofing, hard mattresses, and slow elevators.

Dimension scores · cross-source

Location9.1
Service8.8
Cleanliness8.8
Surroundings8.4
Value8.3
Facilities7.9
PraisedExcellent location · Abundant breakfast · Spacious and comfortable rooms · Good value for money
ComplaintsOutdated facilities · Slow/poor service · Equipment malfunctions · No luggage storage

KEYIdeal for those valuing location and service. Request renovated rooms to avoid dated features; sensitive to noise should verify soundproofing.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Situated just 600m from Paddington Station and a 15-min walk from Oxford Street, it offers excellent accessibility with a high location score of 9.1.
diningIs the breakfast and dining selection rich?
Breakfast is praised as varied and delicious (value score 8.3). The hotel features a restaurant, coffee shop, and room service, though some couples noted long queues.
familyIs this hotel suitable for family trips?
Highly recommended for families. Guests praise the spacious family rooms, child-friendly staff, and convenient transport. It offers kid meals and allows pets.
businessIs it convenient for business travel?
Business guests appreciate the staff service and breakfast quality. Free wired internet and ironing services are available. Note that executive lounge hours may vary.
coupleWhat is the experience like for couples?
Couples enjoy the prime location, spacious rooms, and personalized service. However, some report poor soundproofing and long breakfast queues during peak times.
room房间设施状况如何?
Rooms feature LCD TVs, AC, and private bathrooms. However, some guests note dated facilities, such as worn carpets or weak AC, so request a renovated room if possible.
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