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Holiday Inn Express & Suites Carbondale - University Area

★★★·8.5/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
📍2300 Reed Station Parkway · Carbondale ↗
📞+16183058480·Official site ↗
2025-06-18 opened· 100 rooms
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 58 facilities +
Review
Official

(First Time Leisure Guest) - Will you be celebrating anything special during your stay with us? - You can keep in touch with your friends and family in our 24-hour business center. - For your relaxation, we offer an indoor pool. Don’t forget your swimsuit! - For your convenience, we would be happy to assist in planning your adventure while in the area to places like Shawnee National Forest, Southern Illinois University, and DuQuoin State Fairgrounds.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 135 guest reviews · multi-source · as of 2026-07-19

Guests praise friendly staff, clean spacious rooms, and comfortable beds. Common complaints include poor soundproofing, occasional hygiene issues like mold or odors, and severe booking cancellations.

Dimension scores · cross-source

Wi-Fi9.0
Rooms8.6
Cleanliness8.5
Service8.4
Location8.3
Facilities8.1
Value8.0
＋ PraisedFriendly and helpful staff · High room cleanliness · Convenient location · Comfortable beds & recent renovations
－ ComplaintsBreakfast relies on pre-packaged cold items · Average soundproofing & hallway noise · Occasional pests or minor facility issues · Ongoing renovations cause some disruption

KEYGood for families valuing space/service. Check room hygiene closely; avoid if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel location and transportation convenient?＋
Located in the University Area near attractions like Hickory Ride Golf Course. Guests rate the location as convenient (8.3), though some families noted limited parking space.
diningHow is the breakfast and dining selection?＋
Boondocks Seafood Company offers American cuisine. However, guests report breakfast is mostly pre-packaged cold food with limited choices and inconsistent quality.
familyIs this hotel suitable for families?＋
Pets and children are welcome. Rooms are spacious and clean (8.6). Note that some families mentioned average breakfast quality and potential noise from children in hallways at night.
businessHow is the experience for business travelers?＋
Offers express check-in/out, luggage storage, and fax/copying. Wi-Fi scores high (9.0), and staff are praised for being friendly and professional (8.4).
coupleWhat are the pros and cons for couples?＋
Pros include spacious, clean rooms with comfortable beds and friendly staff. Cons involve poor soundproofing, occasional odors, and maintenance issues like slow drainage.
roomHow are the room facilities and comfort?＋
Rooms feature flat-screen TVs, microwaves, and fridges, and are spacious (8.6). However, some guests reported hygiene blind spots and poor soundproofing.
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