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Crystal Suites Chez Helena

9.0/ 10Excellent
·Hotels
Air conditioningFamily roomsExpress check-in/check-outSafety deposit boxPrivate check-in/check-outGrocery deliveriesAll 30 facilities +
Review
Property information · Hotelbeds

Housed in a beautiful historic building, once the home of Helena Rubinstein, the apartments offer high-quality amenities for maximum comfort, including AC, Wi-Fi, and a fully-equipped kitchenette. Guests are asked to provide their approximate arrival time at least a few days in advance at +48 504 046 653 or via email: bookinghelena@crystalsuites. info. The apartment building is located in paid parking zone. Parking on the sidewalk is payable to parking meter Mon-Sat, 10:00-20:00 (subzone A: 9 PLN/1st hour, 10 PLN/2nd hour, 11 PLN/3rd hour and 9 PLN every following hour). There is no fee on Sundays and selected holidays. There is also option of leaving car on one of nearby guarded parking lots: Dajwor 12 or Miodowa 55a.

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-14

Guests praise the prime Kazimierz location, cleanliness, and host Anna's service. Criticisms focus on bathroom odors, worn facilities, lack of elevator, and occasional noise/light issues.

Dimension scores · cross-source

Wi-Fi10.0
Location9.9
Service9.6
Rooms9.5
Facilities9.5
Cleanliness9.5
Surroundings9.4
Value9.2
+ PraisedExcellent location · Friendly service · Clean and spacious · Well-equipped
- ComplaintsNo elevator · Old/uncomfortable furniture · Slanted ceilings · Odor/dust

KEYIdeal for location-focused travelers. Avoid if mobility impaired (no elevator) or sensitive to odors/wear.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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