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Crowne Plaza San Francisco Airport by IHG

★★★·7.9/ 10Good
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
2012-09-11 opened· 309 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Free beach shuttleAir conditioningFamily roomsLift / ElevatorLuggage storageAll 37 facilities +
Review
Official

Crowne Plaza San Francisco Airport By IHG provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and shuttle at the hotel ensure effortless exploration of San Francisco (CA). Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring safety deposit boxes are available to cater to your requirements. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's ticket service. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Crowne Plaza San Francisco Airport By IHG, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 898 guest reviews · multi-source · as of 2026-07-03

Guests praise friendly staff and comfortable beds but frequently complain about unreliable shuttle service, aging facilities, expensive parking, and maintenance issues.

Dimension scores · cross-source

Surroundings8.4
Location8.1
Cleanliness8.1
Rooms7.8
Service7.5
Value7.4
Facilities7.4
PraisedConvenient airport location · Free airport shuttle · Friendly staff · Clean and comfortable rooms
ComplaintsDated and poorly maintained · Noisy air conditioning · Cleanliness issues · Rude or inefficient service

KEYSuitable for budget travelers valuing service; verify shuttle schedules and parking options in advance.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How far is it from downtown?
The hotel is conveniently located near the airport, about 16.5 miles from Union Square, ideal for transit travelers.
facilityIs there a free airport shuttle?
Airport transportation is available, though reviews note it can be unreliable or hard to call, so confirm schedules.
diningWhat are the highlights of the on-site dining?
West Bay Cafe serves Mediterranean cuisine with fresh local ingredients, while the lounge offers cocktails for relaxation.
roomWhat are the room facilities like? Is it quiet?
Rooms feature flat-screen TVs and work desks, but guests often cite poor soundproofing and aging facilities.
serviceHow is the staff service?
Guests consistently praise the friendly staff and front desk service, though occasional service lapses are noted.
memberWhat official perks do IHG One Rewards members get?
Diamond members get bonus points, breakfast, and welcome amenities. Gold/Platinum/Silver members receive bonus points and possible late checkout.
No checkout or paid ranking here — commission never drives content.
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