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Hotel La Capilla

★★★·8.8/ 10Recommended
·Hotels
Arcade/game roomMeeting roomsFitness facilitiesFree breakfastFull-service spa24-hour front deskAll 40 facilities +
Review
Official

Hotel Chapel is located in the residential neighborhood of San Rafael, one of the most exclusive areas of Punta del Este, near the Punta Shopping Mall. Among the amenities we find personalized service, doctor available, King beds, Queen and Twin in fully refurbished rooms, an Italian restaurant and outdoor pool (located 50 meters from the hotel along with the restaurant), wireless internet in the lobby and garden. The lobby bar, snack bar, coffee shop and tea room are open 24 hours. The rooms of the hotel are classified as single rooms, double, triple, quadruple and suites, all equipped with bathroom and air conditioning. *** Passengers who have to make checking into hotels in the country, with Uruguayan identity document, they must add VAT (10% value) between November 15, 2015 and March 27, 2016.

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the excellent location, quiet atmosphere, and friendly staff. Free snacks are appreciated. Complaints focus on maintenance issues (AC noise, shower faults), hygiene concerns (insects, cleaning lapses), poor ventilation, and occasional hidden fees.

Dimension scores · cross-source

Service9.2
Location9.2
Wi-Fi8.9
Value8.2
Cleanliness8.2
Rooms8.1
Facilities7.7
PraisedExcellent location · Friendly and attentive staff · Quiet and clean environment · Good value for money
ComplaintsWeak shower pressure and maintenance needed · Insufficient nightstands for groups · Occasional external noise · Hygiene issues

KEYSuitable for those prioritizing location and quiet. Check facility condition upon arrival; hygiene-sensitive guests should be cautious.

FAQ · grounded in hotel data & reviews

locationHow is the location and safety?
Located in the vibrant heart of Punta del Este with excellent safety and quiet nights. Rated 9.2 for location by guests.
diningWhat are the dining options?
Includes free buffet breakfast, complimentary snacks/coffee, an on-site restaurant, 24-hour room service, and a bar. Some noted lack of milk at breakfast.
serviceHow is the staff service?
Staff service is highly praised with a 9.2 rating. Guests consistently describe the multilingual team as friendly, professional, and warm.
roomWhat is the condition of the rooms?
Comfortable beds but maintenance lags (AC noise, shower faults). Some rooms are small; expect potential issues with facilities like lighting or plumbing.
pros_consWhat are the main pros and cons?
Pros: Great location, quiet, friendly staff, free snacks. Cons: Poor maintenance, hygiene issues (insects), ventilation odors, and occasional hidden fees.
facilityWhat leisure and fitness facilities are available?
Features a full-service spa, sauna, steam room, two hot tubs, fitness center, arcade/game room, terrace, and garden.
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