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New Yorker by Lotte Hotels

★★★★·8.2/ 10Recommended
WWyndham Hotels & Resorts·Wyndham Rewards·Hotels
1044 rooms· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorSafety deposit boxFacilities for disabled guestsAll 50 facilities +
Review
Official

At NEW YORKER BY LOTTE HOTELS, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at taxi offered by NEW YORKER BY LOTTE HOTELS simplify the organization of your excursions, tourist activities, and other adventures in New York (NY). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at NEW YORKER BY LOTTE HOTELS. Desire to unwind? Make the most of your visit at NEW YORKER BY LOTTE HOTELS with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain chosen rooms, mini bar is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At NEW YORKER BY LOTTE HOTELS, affordable refreshments are available 24/7 through the convenient vending machines on-site. At NEW YORKER BY LOTTE HOTELS, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location and exceptional staff service, noting comfortable beds. Common complaints include small/dated rooms, high baggage fees, aggressive sales tactics, disputed smoking fines, poor Wi-Fi, and noise.

Dimension scores · cross-source

Location9.4
Surroundings8.8
Cleanliness8.3
Service7.9
Value7.5
Rooms6.9
Facilities6.8
PraisedExcellent location and transport links · Friendly and professional staff · Spacious rooms with stunning views · Generally clean rooms
ComplaintsDated facilities and small rooms · Aggressive sales tactics · Deposit and extra charge disputes · Inconsistent bed comfort

KEYSuitable for those valuing location/service over modern decor. Beware of sales pitches, small rooms, extra fees, and potential smoking fines.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
The location is excellent (9.4/10), near Times Square and Penn Station, making it ideal for exploring Midtown Manhattan.
serviceHow is the staff service? Any notable mentions?
Service score is 7.9. Guests highly praise staff like Mohammad and De'Marcus for their exceptional hospitality and assistance.
roomWhat are the room size and condition like?
Room score is 6.9; some are small or dated. Upgrading to a suite offers stunning views. Beds are comfortable (Cleanliness 8.3).
diningDoes the hotel offer breakfast or dining options?
The hotel has an on-site restaurant and room service available for dining needs.
familyIs this hotel suitable for families?
Yes, 77 family travelers praised the prime location near attractions. Family rooms and pet-friendly policies are available.
businessIs it convenient for business travelers? Are there office facilities?
Business travelers appreciate the proximity to Penn Station. A business center is available for work needs.
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